Product Manager, Tiktok Live Safety, Trust

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve.
Join us.
About Trust & Safety
As a Product Manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well methods to detect and address the risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes.
This role is also at the junction with a fast-growing vertical of our platform - Tiktok LIVE, partnering with other product teams at the global scale to solve ever-changing challenges in the most impactful ways. It provides great learning opportunities for anyone looking for a meaningful place to work, to solve challenging problems. If that sounds like something you're passionate about, we'd love to hear from you.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

**Responsibilities**:

- Drive product strategy and build features to protect the integrity of content on the platform, the safety of our creators, and provide the best possible experience for our LIVE users. This role will focus on safeguarding users from high-risk scenarios such as (but not limited to) election integrity & authenticity, extremism, etc.
- Define product roadmap, set metrics that inform the success of safety efforts. Analyse data to identify problems, making strategic decisions based on data and metrics.
- Work hand-in-hand with cross functional teams to implement product solutions.

**Qualifications**:
Minimum Qualifications
- 2 or more years of full-time experience in product management at internet companies.
- Highly data-driven, capable of in-depth data interpretation, able to dive deep into data to distill user insights and articulate the problems in a clear manner to cross-functional teams.
- Have strong empathy with users and be able to design product solutions based on evidence; proven track record of pushing ambitious products, and/or organizational or process changes.
- Be a team player, mission-driven and highly motivated.

Preferred Qualifications
- Experience and expertise in Trust and Safety, content moderation and quality, safety & abuse, and other safety-related initiatives.
- Experience in working with cross functional partners across different time zones, cultures and languages.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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