High Harm Central Policy Lead, Trust

1 week ago

Singapore TikTok Full time

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.
It is possible that this role will be exposed to harmful content as part of the core role as part of project in response to escalation requests by chance.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

**Responsibilities**:
**1. Enforcement Strategy**:

- Work with engineering teams to implement tooling and automation solutions to support policy enforcement and reduce operational burden.

**2. Risk Assessment and Harm Reduction**:

- Conduct research and leverage data to identify emerging high-risk trends and areas of potential harm.
- Design mitigation strategies, including proactive measures to address these risks at scale.

**3. Measurement and Accountability**:

- Define metrics to measure the impact and effectiveness of high harm policies.
- Regularly report progress and insights to leadership, identifying opportunities for improvement.

**Qualifications**:
What should I bring with me?
Minimum Qualifications
- Bachelor’s degree in public policy, law, social sciences, or a related field (advanced degree preferred).
- 5+ years of experience in trust and safety, public policy, risk management, or a related area.
- Proven experience in creating and enforcing policies related to high harm content, behaviors, or activities.
- Strong analytical skills with the ability to interpret data and research to inform policy decisions.
- Excellent communication and interpersonal skills, with the ability to engage effectively with internal teams.
- Understanding of global legal and regulatory frameworks related to online safety and harm prevention.

Preferred Qualifications
- Adept at managing diverse individuals with varying skill levels, roles, and backgrounds to achieve shared objectives.
- Effectively communicate complex ideas and recommendations, tailoring messages to different audiences to gain buy-in and support.
- Thrive in ambiguous environments by setting priorities, managing time effectively, and delivering high-quality outcomes.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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