Product Manager, High Risk Content, Trust and Safety

4 days ago

Singapore TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

What will I be doing?
- Identify critical problems and opportunities in high-risk domains such as Violent Extreme or Hate that require dedicated product solutions
- Define long-term safety product roadmap, establish success metrics, break down complex problems into steps, and lead full lifecycle product management from conception to launch
- Retrieve and analyze insights from emerging risks and escalations to continuously shape requirements٫ features and end products
- Assess gaps in business process and cross-functional collaboration workflow, propose changes across algorithms, products, operations and data to enable higher efficiency and better performance

**Qualifications**:
What should I bring with me?
- At least 7 years of product management experience within Internet, Information Technology, or a related industry
- Strong data analysis proficiency with SQL and R
- Proven working knowledge of Artificial Intelligence / Machine Learning
- Proven working knowledge in Trust & Safety or a related risk control domain
- Good understanding of technical realizations and being an adaptive learner of new areas
- Being strategical, strong in data analytics, logical thinking, and communication skills
- Self-motivated, demonstrate leadership and excellent project management skills
- Experience in leading cross-functional collaborations with internal and external stakeholders at all levels across the globe.

**Even better if**:

- Experience of working in global tech companies is highly preferred
- Understanding of international politics, culture, and public policy is a plus

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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