Customer Service Representative

2 weeks ago


Singapore Allied Container Services Full time

Interested applicant, please WhatsApp us your resume at **9836 3756**

Job description
- Ensure smooth flow of import and export documentation process flow.
- Prepare all related documents pertaining to import and export including **Permit Declarations**:

- Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports
- Ensure all billings are done promptly and accurately
- Handle customer enquiries, complaints and requirements
- Always develop and maintain excellent service to internal and external customers
- Advise supervisor of any irregularities discovered within the assigned transactions
- Working hours**:Mon - Fri 8.30am to 5.30pm; Alt Sat: 8.30am to 12.30pm**:

- Transport provided from Jurong East MRT

**Requirements**:

- Preferably with a Diploma or GCE ‘O’ Level qualification
- Min 1 - 2 years’ experience in shipping or freight forwarding
- Knowledge of export\import and transshipment regulations and requirements
- Fast learner, high degree of confidence and able to evaluate an issue from a broad perspective and assuming lead roles

**Job Type**: Permanent

**Salary**: Up to $4,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

COVID-19 considerations:
Appropriate COVID-19 safe management measures have been implemented to protect customers and delivery partners

**Experience**:

- Customer service: 1 year (preferred)



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