Operations Executive
2 weeks ago
We are looking out for someone with a heart to serve at The Helping Hand.
**Roles & Responsibilities:
Building and Facilities Maintenance:
- Develop and implement maintenance schedules for buildings, equipment, systems, and infrastructure.
- Coordinate and oversee regular inspections, repairs, and maintenance tasks.
- Ensure compliance with all relevant safety and environmental regulations.
- Support in administering tenancy/lease related matters.
- Support in renovation & improvements projects, ensuring seamless execution and mínimal disruption.
- Maintain good relationships with residents, fostering open communication channels to address concerns and gather feedback effectively.
Vendor and Contractor Management:
- Ensure all maintenance and contract works / routine servicing are carried out accordingly as specified in their contracts agreement.
- Support in reviewing all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.
- Support in negotiating contracts and service agreements.
- Support in monitoring vendor performance and adherence to contract terms.
- Ensure timely and prompt responses to all feedback and building security matters, rules and regulations.
Security and Safety:
- Develop and implement security protocols to protect the facility and its occupants.
- Ensure compliance with safety regulations and emergency procedures.
- Coordinate safety training and drills for employees.
Emergency Response:
- Develop and maintain emergency response plans and procedures.
- Coordinate responses to emergencies and incidents.
Budget Management:
- Support in managing the facility budget, including forecasting and expense control.
- Identify cost-saving opportunities and efficiency improvements.
- Procure necessary supplies, equipment, and services within budget constraints.
Environmental Sustainability
- Promote and implement sustainability initiatives to reduce the facility's environmental impact. Identify opportunities for energy efficiency and cost savings.
**Qualifications**
- Diploma in Building/Property/Estate Management or a related field
- 3 years of working experience in the related field
- Good analytical, organizational, and problem-solving skills
- Effective communication and interpersonal skills
- Ability to work independently, as well as in a team-oriented, collaborative environment
- Working experience in the social service sector will be an advantage
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