Business Title Technology Sales Support Associate

7 days ago


Singapore Wolters Kluwer Full time

About Wolters Kluwer Financial Services

Whether complying with regulatory requirements or managing financial transactions, addressing a single key risk, or working toward a holistic enterprise risk management strategy, Wolters Kluwer Financial Services works with more than 15,000 customers worldwide to help them successfully navigate regulatory complexity, optimize risk and financial performance, and manage data to support critical decisions.

Wolters Kluwer Financial Services provides risk management, compliance, finance and audit solutions that help financial organizations improve efficiency and effectiveness across their enterprise. With more than 30 offices in 20 countries, the company’s prominent brands include: AppOne®, AuthenticWeb, Bankers Systems®, Capital Changes, CASH Suite, GainsKeeper®, NILS®, OneSumX®, TeamMate®, Uniform Forms, VMP® Mortgage Solutions and Wiz®.

Wolters Kluwer Financial Services is part of Wolters Kluwer, which employs 19,800 employees worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

About the Role

The Technology Sales Support Associate Director is part of the APAC Presales team. The objective of this role is to address the functional needs and requirements of potential clients ultimately resulting in a sale of the Wolters Kluwer Finance, Risk and Compliance solutions and services.

You will work closely with the Sales team and other Pre-Sales members, where you provide domain expertise, product knowledge and industry experience to deliver a tailored sales experience to the customer.

Functional topics range from:

- Risk: ALM, FTP, Market Risk, Liquidity Risk, Basel II/III/IV, Credit Risk, Economic Capital, etc.
- Finance: IFRS 9, Accounting, Cost Allocation, Consolidation
- Regulatory Reporting: Regulatory requirements imposed by local regulators within countries in the APAC region (MAS, BOT, BNM, BSP, OJK, etc.)

Your responsibilities:

- Via direct communication with current and prospective clients, collaborate with the sales executives to gain an in-depth understanding of customers' requirements, analyze these requirements, and provide the solution with the best fit
- Deliver presentations, product demonstrations and workshops to clients
- Prepare proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents
- Configure and maintain demo environments by ensuring latest product features and functionalities are available and in good working condition
- Participate in roadshows, industry events, conferences, and seminars
- Provide feedback to product management on customers' needs and contribute to prototyping products

Qualifications and Skill Set
- Bachelor’s or higher degree in Finance, Business, Accounting, Economics, Mathematics, Computer Science, Engineering, etc.
- 10+ years of relevant experience
- At least 4 years of direct experience in the financial services industry
- At least 2 years of experience with direct client facing engagements
- Domain knowledge and expertise in at least one or more of the following areas: Financial Risk - ALM, Market Risk, Liquidity Risk, FTP, Credit Risk, Basel II/III/IV; Finance - IFRS 9, Accounting (GL/SL); Regulatory reporting - MAS, BOT, BSP, OJK, BNM etc.
- Hands-on experience in using and setting up software tools for financial process automation
- Hands-on experience working with RDBMS (Oracle, SQL Server, etc.)
- Strong commercial awareness, excellent client facing and interpersonal skills
- Ability to engage with and present to C-level management with ease and confidence
- Willingness to travel within APAC region, particularly South-East Asia
- Outstanding communication skills
- Fluent in English - speaking, reading, and writing. Additional local language will be advantageous.

Desirable:

- Proven Pre-Sales industry experience
- Hands-on experience working with programming language such as Java, R, Python
- Risk or Finance certification (such as FRM, PRM, CFA) or post-graduate in Finance, Banking or Risk Management, relevant certifications
- Strong thought-leadership skills
- Ability to do campaigning activities

Personality and Attitude
- Able to present himself/herself well to clients
- Able to work independently and with mínimal supervision
- Able to manage stress and work effectively under time pressure
- Takes initiative and ownership of tasks and projects
- Team player
- Self-learner


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