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Global Quality Assurance Specialist Tagalog Speaking
2 weeks ago
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
**Main Responsibilities**:
1. Responsible for monitoring international LIVE content quality to ensure first-class moderated content & Quality assurance.
2. Thorough data analysis, summarize and feedback problems & handle necessary escalation and form a quality inspection report.
3. Work closely with other departments to respond immediately to relevant operation needs.
4. Participate in the development of quality inspection standards and continuously optimize the process and system platform.
1. Bachelor’s degree or above, Livestream product user;
2. Proficiency in English as a working language and fluency in Tagalog is required to review contents. Multilingual individuals will have an advantage.
3. In-depth contact with local customs and culture, is highly sensitive to social news;
4. Possesses strong learning ability, cross-department communication and collaboration skills; overseas working/ training is a plus;
5. Able to work under mínimal supervision and have strong logic/ common sense related to job nature;
6. Familiar with office software such as Excel, Word, etc. With data processing experience and other data analysis capabilities are preferred;
7. Good communication skills, able to abstract problems and find solutions proactively.
