Itsm/it Infrastructure Analyst

**Location: Jurong East **Responsibilities**: - Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management. - Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting. - Work with IT and business teams to define...

Overview Our client, a leading IT solutions provider in Singapore, is seeking a Business Analyst to support enterprise ITSM and observability projects. The role bridges customer requirements and technical delivery, ensuring smooth implementation of digital solutions. Responsibilities Support enterprise ITSM and observability projects. Bridge customer...

Overview The ITSM Release Management Analyst role is responsible for managing all technology related releases and ensuring releases are reviewed per the release management process. The incumbent will run release review meetings, review the status, and review and manage the release calendar. The Technology Division at BCS provides operations, maintenance,...

We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new innovative collaboration...

Job Description: - Involved in Solutions Project Delivery & Implementation, and Pre-Sales activity to potential prospect organizations that are based in Singapore - Execution of pre-sales and post-sales role, for example, technical responses as part of a project/tender proposal, preparation of statement of work, onsite or offsite implementation work, post...

Autonomy to lead large scale digital projects Engagement with senior stakeholders About the company Our client is a multi billion dollar established company with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Service Analyst to join their...

Business FunctionGroup Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage most the Bank's operational processes and inspire to delight our business partners through our...

**Position: Network Operations Analyst (Level 2)** **Location: Singapore** **Experience Required: 3-7 years** **Salary Range: SGD 6,000 - 8,000/month** **Eligibility: Open to Singapore Citizens and PRs only (Visa sponsorship not available)** **About the Role**: We are seeking a highly skilled and motivated **Network Operations Analyst (L2)**to join...

Responsibilities Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities. Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity. Execute new...

Role OverviewWe are looking for a ServiceNow Business Analyst to bridge business needs with technical solutions. You will work with stakeholders, gather and translate requirements, and support the design and delivery of ServiceNow enhancements across ITSM processes.Key ResponsibilitiesGather, analyze, and document business requirements for...