Admin & Ops Coordinator

2 weeks ago

Singapore BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD. Full time

**Position Summary**:
As a Admin & Ops Coordinator at BELLS, you will play a vital role in the planning, development, and execution of training programs designed to meet the unique needs of our adult learners. You will work closely with the Training Manager and other team members to ensure the delivery of effective and engaging training experiences that foster the professional growth of our students.

**Key Responsibilities**:
**Class Planning**:

- Planning and launching of classes
- Daily Monitoring of all classes fill rates
- Feedback on which programmes need to b e swapped or replaced based on filling

**Program Delivery**:

- Collaborate with Program managers to facilitate new courses and train the trainers sessions

**Assessment and Evaluation**:

- Ensure assessments are administered and all assessment records / evidence are collected
- Work with relevant stakeholders to ensure the learning management system is up to date and in working order
- Collect and analyse feedback from participants to make continuous improvements
- Conduct annual assessment of trainers to maintain training standards

**Record Keeping and Reporting**:

- Maintain accurate records of trainers’ p-file, attendance, performance, and progress
- Generate reports on training program outcomes and make data-driven recommendations

**Resource Management**:

- Coordinate with the stakeholders to ensure the availability of necessary training materials
- Manage training resources efficiently to optimize the learning experience
- Scheduling trainers for classes
- Hire and onboard new trainers

**Administration**:
Provide timely and accurate reports to external partners/vendors

**Qualifications**:

- At least Diploma in any discipline
- Experience in administration / education
- Strong communication and presentation skills
- Excellent organizational and time management abilities
- A passion for adult education and a commitment to the success of learners

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