Regional Technical Service Manager

7 days ago


Singapore BASF Asia Pacific Full time

**We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.**
**Description**

Objectives of the Position:

- Technically driven business development and technical customer support in Asia/Pacific for Fuel Additives
- Technical coordination between local sales teams, regional business management and global Technical Marketing Management to ensure fast response to technical market needs New Business Development (NBD), Non-Conformance Management (NCM), etc.
- As part of the Regional Business Management the position incumbent is responsible for identifying and managing new business leads with strong commercial prospects
Product knowledge sharing and technical training of the Sales teams and distributors in Asia/Pacific

**Responsibilities**:

- Provide Fuel Additives product training and technical service in the region
- Manage customer leads for Fuel Additives business in Asia and drive NBD in cooperation with country sales
- Provide strong guidance to local Technical Service Manager (TSM) and local Sales to align on business prospects and technical follow up
- Prepare technical requirement for tenders
- Establish and coordinate gasoline and diesel engine tests
- Lead quality related NCM investigations
- Identify technical needs for a potential Fuel Additives product differentiation
- Manage technical service resources in the region within business guardrails
- Manage interfaces with internal regulatory groups and regional product stewards within the area of responsibility
- Monitor market trends, conduct competitive landscape mapping & constantly update product-market knowledge

**Requirements**:

- Master or Doctoral degree in Chemical / Chemical Engineering
- Background in business management is an added advantage
- Minimum 10 years in automotive and refinery industries
- Required to travel within Asia-Pacific (approx.25%)
- Technical & Professional Knowledge:

- Deep understanding of the automotive and refinery industries and their technical standards
- High degree of proficiency in written & oral communication skills in English
- Fluency in 2 more Asian language is an added advantage



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