Business Process Manager

1 week ago


Singapore SEMBCORP POWER PTE LTD Full time

**Purpose and Scope**

Develop, standardize, and optimize business processes for the Retail Operations team.

**Key Roles and Responsibilities**

1. Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.

2. Co-ordinate business process improvement strategies with internal and external stakeholders, overseeing all aspects of the implementation stages and facilitating workshops for buy-in and execution.

3. Oversee teams working on process improvements and deliver the training for these new processes.

4. Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.

5. Review and update procedures and policies to support billing, sales and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.

6. Manage and support new projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.

7. Team leader for operational functions such as billing operations, customer support or collections.

**Qualifications & Experience**

1. At least a Degree Holder.

2. Preferably 5 years of relevant working experience in the energy or utilities industry.

3. Minimum 2 years of experience in managing a team.

4. Proven track record of managing strategic projects combined with the ability to effectively implement change.

5. In-depth knowledge and experience in business process improvement and project management and implementation.

6. Proven ability to produce detailed flow charts, process maps, develop procedures and prepare reports.

**Skills/competencies & Preferred Characteristics**

1. High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.

3. Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.

Excellent communication and interpersonal skills.



  • Singapore SEMBCORP POWER PTE LTD Full time

    Purpose and Scope Develop, standardize, and optimize business processes for the Retail Operations team. Key Roles and Responsibilities - Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges. - Co-ordinate business process improvement strategies with internal and external stakeholders,...


  • Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time

    **PURPOSE**: **RESPONSIBILITIES & TASKS: 1. Regional Business Application (CRM & CPQ) - Plan and ensure the success of implementing system enhancements, new regulations and/or processes that are aligned with the corporate policies and standards - Work with Functional Admins to support users in Asia and Oceania subsidiaries to gather, analyse and formalise...


  • Singapore Carro Full time

    Business Process Manager At Carro, we're seeking a Business Process Manager to lead cross-functional process improvement initiatives that drive operational efficiency and business impact. This role requires strong analytical thinking, stakeholder alignment, and a focus on scalable, data-backed solutions. You'll map workflows, identify inefficiencies, and...


  • Singapore HL Bank Full time

    About the job: If you are looking to excel and make a difference, take a closer look at us This position will play a vital role in reviewing, monitoring and identifying opportunities to improve and innovate end-to-end business processes, with the aim of achieving excellent customer experience journey while ensuring compliance with regulatory requirements and...


  • Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time

    **PURPOSE**: To work with business stakeholders to develop Global Standard and implementation based on Dynamics 365. This entails taking responsibility for project requirement gatherings through various form of facilitation; coordinating requirements for review, approval, and standardization; working with stakeholders (internal and external) on...


  • Singapore beBeeOperations Full time $4,000 - $6,000

    We are seeking a driven individual to fill the position of Business Operations Executive. This role is ideal for someone who enjoys streamlining processes, ensuring efficiency, and promoting effective collaboration.Key responsibilities include:Overseeing company trackers and databases on Lark, Google Sheets, and Excel to ensure accurate data...


  • Singapore beBeeOperations Full time

    Job Title: Senior Business Operations Specialist ", " Job Description: The Senior Business Operations Specialist plays a critical role in ensuring the smooth operation of companies. Key responsibilities include: Leading operations to achieve optimal performance. Providing guidance and direction to managers and department heads to ensure efficient...


  • Singapore beBeeOperations Full time $40,000 - $80,000

    Job SummaryThe Operations Coordinator plays a pivotal role in ensuring the seamless execution of various business functions. This dynamic professional oversees different departments, fostering collaboration and driving high performance.Key Responsibilities:Plan purchases and sales orders to streamline operationsNegotiate procurement with contractors and...


  • Singapore beBeeOperations Full time

    Job Summary The Operations Coordinator plays a pivotal role in ensuring the seamless execution of various business functions. This dynamic professional oversees different departments, fostering collaboration and driving high performance. Key Responsibilities: Plan purchases and sales orders to streamline operations Negotiate procurement with...


  • Singapore beBeeOperations Full time $40,000 - $60,000

    Job Title: Business Operations CoordinatorOverview of the Role:As a key member of our team, you will be responsible for ensuring the smooth operation of business processes. Your duties will include compiling and distributing essential documents to vessels, confirming receipt of all distributed materials, and assisting in revising and updating controlled...