Service Manager

**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...

[What the role is]ASSISTANT MANAGER, QUALITY SERVICE PLANNING[What you will be working on]You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and Public Service Delivery standards. You are required to drive new business solutions, streamline work processes and guidelines while working closely with...

What the role is: ServiceSG aims to transform the delivery of Singapore’s Public Service to be on par with leading global companies. A key strategy is a citizen-centric service journey to organize public services in an integrated manner. The Service Transformation and Planning team leads service transformation work for key citizen journeys, working with...

To ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...

Researcher/Senior Researcher, Service and Operations Management (IPAM) Researcher/Senior Researcher, Service and Operations Management (IPAM) The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister's Office. We are the central learning institution for the Singapore Public Service and we partner government...

[What the role is]Assistant Manager, Bus Service Development[What you will be working on]You will be part of the team that evaluates the applications for bus service licenses and use of bus stop and monitors the operations of the bus services to ensure compliance with the licensing conditions.  In addition, you will be involved in the reviews of the public...

[What the role is]ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS[What you will be working on]We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...

Managing and motivating a team of cleaning staff - Conduct stock management of consumables and spares - Ensure employees are properly trained and equipped to perform their role - Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary - Certify that equipment is safe to use and in good...

**[What the role is]** Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users. **[What you will be working on]** Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity....

What the role is The Service and Operations Management team (SOM) develops capabilities in the Public Service for service and enforcement practitioners in the public service. This is done through our suite of programmes, research and consultancy. We are looking for a Learning & Development Specialist to design and provide learning interventions in the areas...