
Manager, Service Delivery
2 days ago
**[What the role is]**
Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users.
**[What you will be working on]**
Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following:
1. Oversee systems that enable the implementation of service strategies and programmes to meet identified needs and gaps.
- Enhance systems for the reporting and collection of data from programmes, to meet the use cases of funders, programmes and system users;
- Work with users to ensure smooth and secure day-to-day operations for above systems;
- Work with internal partners and external vendors to manage maintenance and upgrades for above systems;
- Partner Government and sector stakeholders to develop innovative and collaborative solutions for programme reporting and data collection;Work with Government agencies to empower service users with information to find the support they need.
2. Analyse programme data to derive insights for improving services and outcomes.
- Sense-make overall trends, issues and gaps from data;
- Enable real-time monitoring of key programme data;
- Identify what makes for good programmes and service user experiences and outcomes;Provide data-based recommendations for improving existing programmes and starting new prorammes.
3. Support the Services Group and NCSS as and when required.
**[What we are looking for]**
Personal Competencies:
- Working As One Public Service
- Improving and Innovating Continuously
- Project Management
- Data Management & Analysis
- Monitoring & Impact Evaluation
- Design Thinking
Skills Required:
- IT Project Management Skills
- Research and Statistics Analysis
- Stakeholder Management Skills
- Influencing, Facilitation and Communication Skills
- Programme Evaluation SkillsSector/Domain Knowledge
**Experience**:
Experience in the Government or social services sector is advantageous.
-
Manager, IT Service Delivery, ETS
2 weeks ago
Singapore Delivery Hero Full timeCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...
-
Manager, IT Service Delivery, ETS
2 days ago
Singapore Delivery Hero Full time $80,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Manager/senior Manager, Service Delivery
7 days ago
Singapore NCS National Council of Social Service Full time**[What the role is]** Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s). **[What you will be working on]** **Be part of a team that**seeks**to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity.** **1....
-
Customer Service
6 hours ago
Singapore L D S DELIVERY SERVICE Full time1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...
-
Delivery Driver
6 hours ago
Singapore ALI DELIVERY SERVICES PTE. LTD. Full time**Delivery Driver Job Description Template** We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order...
-
Area Manager
4 days ago
Singapore Delivery Hero Full timeAbout the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...
-
Service Delivery Manager
2 weeks ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full time**Service Delivery Manager **Job Description & Requirements** Our esteem client is looking for a Service Delivery Manager The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary **Responsibilities**: - **Good in Managing service delivery budgets,...
-
Service Delivery Manager
4 days ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeService Delivery incorporates the end to end deliverables of the Service Contract delivered by Singtel Group (or it’s sub entities). This includes service governance, client engagement with Customers, and managing external and internal stakeholders’ expectations and deliverables outcome. The service delivery will also cover the growth of the account and...
-
Delivery Business Operation
2 weeks ago
Singapore 4T'S DELIVERY AND MOVING SERVICES PTE. LTD. Full time**Business Development Operations for Delivery Roles** **1. Purpose and Objectives** - Drive growth by expanding delivery services. - Establish and maintain strong client relationships. - Optimize delivery processes for efficiency and customer satisfaction. - Identify new market opportunities and partnerships. **2. Key Responsibilities** - **Market...
-
Service Delivery Manager
5 days ago
Singapore DeClout Pte Ltd Full time**About us** EXEO Global Pte Ltd is the regional headquarters of Tokyo Stock Exchange listed EXEO Group, Inc in Japan, facilitating the operational and strategic management of overseas subsidiaries for the Group outside of Japan. Our primary business is in Managed IT services and the company currently has subsidiaries in the space of M&E engineering...