
Sr Dir, Sales Enablement
2 weeks ago
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** Position Overview**:
The Senior Director APJ Enablement is responsible for driving results-based enablement programs that on-board and up-level our sales and technical teams to be experts in their roles to deliver on set financial targets. It is also his/her responsibility to increase customer success globally working closely with the functional leads to best meet the needs of the Customer Success Group (Sales, Solution Consultants and Customer Outcomes). This role will work directly with Global Enablement Leaders and APJ Leaders on identifying and prioritizing enablement initiatives in support of the APJ objectives and priorities, including incorporating feedback from the regions into the global programs to ensure relevance. The role will be responsible for managing a team of Business Partners and facilitators in APJ.
This role requires strong leadership, influencing, communication skills, strong knowledge of enterprise sales and technical delivery teams, the ability to build relationships, and a keen ability to prioritize and align enablement activities to impact sales and delivery functional performance. Specifically, s/he will be responsible for the enablement program direction in APJ in alignment with global programs. Success in this role requires credibility and a collaborative approach across global programs, field stakeholders of all levels, and business units, as well as the unique ability to balance strategic thinking with tactical execution.
**Responsibilities**:
- Be a strategic advisor and business partner to drive revenue growth targets
- Build the APJ enablement plans
- Partner with the VP of Global Sales Enablement and peers in EMEA and AMS to define needs of the field teams
- Build customer success focus globally
- Strong advocate of Enablement programs
- Manage a team
- Drive communication and alignment with stakeholders
- Engage with Field Management to identify requirements and skills gaps across the various field organizations to impact key productivity drivers
- Build content and facilitate deliveries as appropriate
- Key leader and contributor to the Annual Sales Kick Off Program
**Qualifications**
**Qualifications**:
- 10+ years’ experience in enablement programs and managing enablement teams
- Strong communication, critical thinking and interpersonal skills
- Excellent presentations skills and ability to garner support for new ideas and initiatives
- Proven success scoping, designing and implementing strategic enablement programs
- Ability to identify and resolve roadblocks through strong collaboration and communication skills
- Ability to establish and build close working relationships
- Strong personal credibility and influencing skills
- Team-oriented planner and decision-maker
- Ability to drive alignment & deliver results
- Strong analytical capabilities in defining metrics and looking at results delivered
- In-depth understanding of sales and technical delivery teams - ValueSelling methodology understand an advantage
- Enterprise and technical selling experience preferred
- Ability to travel
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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