Vip Resort Experience Ambassador Work Location

3 days ago

Singapore BEZ CAREERS (S) PTE. LTD. Full time

**Job Description**:

- Serve as the primary in-person contact for assigned Paiza (VIP club) tier guests from arrival to departure. Deliver personalized, intuitive and anticipatory service throughout the stay.
- Build trusted rapport with guests, ensuring discretion and proactive follow through. Promptly address guest requests and resolve concerns with empathy, discretion and urgency, ensuring issues are resolved and logged for continuous improvement.
- Liaise with Gaming, Market Development, Hotel, F&B, Security, Transportation, Entertainment, Retail and Spa to fulfil guest needs.
- In coordination with Paiza experience team leadership to monitor and manage guest itineraries, preferences, and in resort movements in real time.
- Actively participate in pre-arrival briefings and arrival day execution across all resorts.
- Represent the guest’s voice during daily briefings and service recovery conversations.
- Proactively identify potential issues before they escalate, ensuring guests feel valued and prioritized.
- Monitor compliance with all safety, privacy and regulatory policies.
- Log key interactions and guest insights to improve future experience delivery.
- Collaborate within the Paiza Experience team to support other hosts during peak periods.Share guest intelligence (preferences, mood, intent, requests), observations and innovations that enhance guest engagement and operational effectiveness.

Job Requirements:

- Diploma or Bachelor’s degree in hospitality, hotel management, airlines, or other relevant fields
- Professional grooming and presentation in line with company standards
- Experience in premium or luxury hospitality or airline services preferred
- Strong verbal communication skills with a professional and diplomatic tone
- Familiar with messaging platforms such as WeChat, WhatsApp, and Microsoft Teams for guest and team communication

  • VIP Experience Specialist

    1 day ago

    Singapore beBeeService Full time $45,000 - $75,000

    Guest Services Ambassador/Executive Job OverviewThis role involves providing exceptional service to our esteemed guests by ensuring their needs are met with a smile. Key Responsibilities: To guarantee that all VIP arrival rooms are thoroughly inspected and amenities are replenished prior to guest arrival, ensuring an unforgettable experience. To warmly...

  • Security Supervisor

    1 week ago

    Singapore Security Xchange LLP Full time

    **Job Title** - Security Supervisor (Resort, Operations & Projects- **Job Type** - Full time**Required Position** - SS**Location** - South**Nearest MRT** - HarbourFront**Job Site Type** - Commercial**Shift** - Rotating**Salary** - 2600 Min**Pay** - Basic**Payment Rate** - Monthly**Requirements**: **Responsibilities**: Assist the Assistant Manager and above...

  • In-store Vip Manager

    1 week ago

    Singapore CHRISTIAN BASSETT (SINGAPORE) PTE. LTD. Full time

    The In-Store VIP Manager is responsible for developing and maintaining relationships with the store’s top-tier clientele to drive sales, brand loyalty, and an exceptional personalized experience. This role plays a key part in the store’s clienteling strategy, ensuring high-value customers receive white-glove service aligned with the brand’s standards...

  • Reservations Executive

    2 weeks ago

    Singapore MANDAI RESORTS PTE. LTD. Full time

    **Main Duties and Responsibilities** As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts. The Reservations Executive plays an important role in processing reservations effectively and works...

  • Resort Manager

    1 week ago

    Singapore HPL Hotels and Resort Full time

    Responsible for pre-opening activities and thereafter from both an operational and strategic perspective for the effective leadership and management of the Resort to achieve planned business objectives and goals while maintaining brand and company standards for guest satisfaction, employee satisfaction and internal processes. The Resort consists of 31 keys...

  • VIP Relations Director

    3 weeks ago

    Singapore KOTR PTE. LTD. Full time

    Roles & ResponsibilitiesThe VIP Relations Director is responsible for cultivating and maintaining strong relationships with high-profile guests, celebrities, and loyal patrons to enhance their overall experience. This role involves personalized guest services, event coordination, and strategic relationship management to drive loyalty, brand reputation, and...

  • VIP Relations Director

    4 weeks ago

    Singapore KOTR PTE. LTD. Full time

    Roles & ResponsibilitiesThe VIP Relations Manager is responsible for cultivating and maintaining strong relationships with high-profile guests, celebrities, and loyal patrons to enhance their overall experience. This role involves personalized guest services, event coordination, and strategic relationship management to drive loyalty, brand reputation, and...

  • VIP Experience Manager

    2 days ago

    Singapore beBeeAmbassador Full time $3,000 - $4,500

    **Delivering Exceptional Guest Experiences**This role offers a unique opportunity to provide personalized service and support to our valued clients. Your key responsibilities will include ensuring that all VIP arrival rooms are prepared with amenities prior to the guest's arrival, welcoming and bidding farewell to all VIP guests, and developing close...

  • Sales Executive

    6 days ago

    Singapore Holiday Inn Resort Batam Full time

    **Job Description: Sales Executive (Based in Singapore)** **Location**: Singapore (working at Holiday Inn Resort Batam) **Overview**: As a Sales Executive based in Singapore and working for Holiday Inn Resort Batam, you will be responsible for driving sales and expanding the resort's market presence in Singapore. You will focus on attracting corporate and...

  • VIP Product Experience Leader

    3 days ago

    Singapore beBeeProduct Full time

    At OKX, we believe that the future will be reshaped by crypto.We're looking for a VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.This role requires strategic thinking, collaboration with sales teams, and continuous...