
In-store Vip Manager
1 week ago
The In-Store VIP Manager is responsible for developing and maintaining relationships with the store’s top-tier clientele to drive sales, brand loyalty, and an exceptional personalized experience. This role plays a key part in the store’s clienteling strategy, ensuring high-value customers receive white-glove service aligned with the brand’s standards of excellence.
**Key Responsibilities**:
- **Client Relationship Management**:
Develop and nurture long-term relationships with VIP clients.
Maintain a comprehensive VIP database with purchase history, preferences, and key milestones (birthdays, anniversaries, etc.).
Provide tailored styling advice and product recommendations based on customer profiles.
- **Sales Performance**:
Drive store revenue by increasing VIP client frequency and average transaction value.
Partner with the sales team to maximize upselling and cross-selling opportunities.
Track and analyze VIP KPIs and report on performance regularly.
- **Clienteling Strategy & Execution**:
Organize private appointments, exclusive previews, and in-store experiences.
Coordinate and host VIP events (trunk shows, product launches, etc.) to enhance engagement.
Ensure exceptional pre
- and post-sale service, including special orders and follow-ups.
- **Team Collaboration**:
Train and coach sales associates on clienteling best practices.
Work closely with marketing, merchandising, and CRM teams to identify and target VIP clients effectively.
- **Brand Representation**:
Serve as a brand ambassador and uphold luxury service standards at all times.
Stay informed about new products, trends, and brand campaigns to communicate confidently with VIPs.
**Qualifications & Skills**:
- Minimum 3-5 years of experience in luxury retail, hospitality, or a client-facing role.
- Proven track record in managing high-net-worth clients and achieving sales targets.
- Excellent interpersonal and communication skills with a high degree of emotional intelligence.
- Strong organizational and CRM management skills.
- Passion for fashion, lifestyle, and delivering high-touch experiences.
**Preferred Attributes**:
- Multilingual skills are a plus.
- Knowledge of local luxury clientele demographics and preferences.
- Flexibility to work evenings, weekends, and events as needed.
-
Vip Manager
3 days ago
Singapore ZOUK CLARKE QUAY PTE. LTD. Full timeThe VIP Manager is responsible for the overall operational performance of the VIP team. This includes working closely with operations, marketing and all other channels to effectively deliver a market differentiated high energy atmosphere of fun and exceptional guest experience to all guests, with a specific focus on VVIP & VIP guests. **ROLE...
-
Director of Vip
12 hours ago
Singapore ZOUK CONSULTING PTE. LTD. Full timeThe Director of VIP is accountable for the overall operational performance and success of the VIP department. In this role, they will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. The Director...
-
Store Manager
2 weeks ago
Singapore THE SGFR STORE PTE. LTD. Full time**Fast Growing Company!** **Come and work at one of the Most Trendiest, Coolest Candy & Snacks Store in Singapore. We specialise in importing candies and snacks from US & UK.** **Store Manager** **Responsibilities**: - Store Opening: Ensure store cleanliness and report opening cash, ensure up-to-date price tags are displayed, set daily sales targets...
-
Store Manager
7 days ago
Singapore BALENCIAGA SINGAPORE PTE. LTD. Full timeWe are currently seeking a Store Manager who will report to the Retail Manager. **Your opportunity You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the brand in order to bring the...
-
Vip Executive
1 week ago
Singapore ZOUK CLARKE QUAY PTE. LTD. Full time**ROLE RESPONSIBILITIES** - Assist with aspects of VIP relations, including public relations, reservations, scheduling, staffing and other administrative tasks - Help create a professional, upscale, welcoming environment for guests from all walks of life - Establish relationships with guests and make each one feel valued. - Manage payments and beginning/end...
-
Vip Executive
2 weeks ago
Singapore ZOUK CLARKE QUAY PTE. LTD. Full timeROLE RESPONSIBILITIES Assist with aspects of VIP relations, including public relations, reservations, scheduling, staffing and other administrative tasks Help create a professional, upscale, welcoming environment for guests from all walks of life Establish relationships with guests and make each one feel valued. Manage payments and beginning/end time for VIP...
-
Account Manager
12 hours ago
Singapore ZOUK CLARKE QUAY PTE. LTD. Full timeZouk Group is a global lifestyle company with establishments across the nightlife, entertainment, and dining sectors. Its namesake, Zouk, is a 31-year-old nightlife brand known for pushing the boundaries of dance music and propelling Singapore on the global map. Ranked Asia’s best club on DJ Mag’s annual Top 100 Clubs list since 2017 and top globally...
-
Vip Relations Manager, Atxsg
2 weeks ago
Singapore Informa Tech Full time**Company Description** At Informa, we are constantly rewriting the events playbook. We offer unrivaled reach to decision-makers in the technology marketplace, leveraging on more than 100 recognised and trusted brands, including Asia Tech x Singapore, London Tech Week, Black Hat, Africa Tech Festival, Broadband World Forum, GDC, InformationWeek, Interop,...
-
Store Manager
2 days ago
Singapore LUXURY VENTURES PTE. LTD. Full timeRoles & ResponsibilitiesPOSITION SUMMARY:To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and...
-
Store Manager
20 hours ago
Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Team as a Boutique / Assistant Boutique Manager in Singapore – Lead, Inspire, and Drive SuccessWe are looking for a dynamic and experienced Boutique Manager to join our team in Singapore. As the Boutique Manager, you will be at the heart of our boutique's operations, leading your team to success, exceeding sales targets,...