Manager (Operations Command and Control Centre)

2 weeks ago

Changi Airport, Singapore CAA Civil Aviation Authority of Singapore Full time

[What the role is]
OCC is responsible for the command and control of Counter-Unmanned Aircraft System (C-UAS) operations within 5km of Changi and Seletar Airports. Operating on a 24/7 basis, the function of OCC includes planning, monitoring, and sense-making to detect, identify and disrupt/neutralise unauthorised UA activities within the areas of interest in Changi and Seletar Airports. OCC also work with the airport and government agencies in the event of UA incursions that may affect the airport operations.

[What you will be working on]
As an Officer in OCC, you will be part of the team to develop and execute C-UAS capabilities and operations to conduct C-UAS operations to ensure aviation safety and minimise disruption to airport operations, and to conduct C-UAS training to ensure the readiness and competency of OCC ops crew.

Roles and Responsibilities
- Conduct C-UAS operations effectively and efficiently by leading a team of OCC system operators to detect, identify, disrupt and neutralise unauthorised UAS activities, in order to ensure aviation safety and minimize the impact to airport operations.
- Make fast and accurate assessment of the situation/incident, and timely decision to activate C-UAS resources to protect the airport against unauthorised UAS activities.
- Coordinate with airport agencies and external C-UAS stakeholders to detect, respond and disrupt/neutralize UAS threats within Changi and Seletar Airports.
- Assess the potential impact of unauthorised UAS on Changi and Seletar Airport operations.
- Conduct daily OCC ops briefings and ensure reports are completed and compiled for daily reporting and data analysis.
- Prepare and submit the UAS occurrence report to the relevant agencies as required.
- Review and update the C-UAS operational plans and Standard Operating Procedures (SOP) in collaboration with other C-UAS stakeholders.
- Plan and participate in C-UAS exercises to drill the ops procedures, processes, and linkages.
- Conduct trending analysis of unauthorised UAS activities and derive appropriate measures to mitigate the UA threats.
- Plan and track the competency, currency, and readiness of OCC operational crew.
- Support the planning and coordination with the relevant agencies to facilitate the conduct of C-UAS systems testing such as On-Site Acceptance Test (OSAT) and Ops Trial & Evaluation (OT&E), and operational training.

[What we are looking for]
- Prior experience working in an Operation Centre and/or aviation environment is preferred.
- Relevant ops and technical knowledge and experience in UA and/or C-UAS capabilities would be advantageous.
- Experience in staff writing to develop and review Standard Operation Procedures (SOP), policies and doctrines.
- Must be able to perform 12-hour shift duties (day/night), including weekends and Public Holidays
- Calm disposition and strong leadership to command-and-control OCC ops crew to handle UA intrusions and resolve unforeseen ops circumstances.
- Good analytical and problem-solving skills.
- Excellent interpersonal, and good verbal and written communications skills (in English).

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