Call Center Agent

**Responsibilities** - As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Working Hours** **5...

**Remuneration Package**: - Salary: from $1,900.00 to $2,400.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact...

Work with different departments within the organisation on service recovery for case closure at customer’s level - Update and record the customers information via internal customer information system. **What we can develop in you**: - Learn to work with a variety of people - Opportunity to cross sell products or services over the phone - On-the-job...

**Remuneration Package**: - Salary: from $2,000.00 to $2,500.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact...

**Responsibilities**: - Perform inbound and outbound calls to members - To advise on benefits and remind on payment - To handle members’ termination request; save or retain members from terminating their membership - Ensure daily and monthly KPIs are met and exceeded - Deliver excellent level of customer service to ensure members...

**Role: Customer Service, Call Center** **Permanent, Banking Client** **Work location: Tampines** **Work hours: 5 days work week, may include a Sat, depending on schedule. **Work timings: 8 am to 8pm ( 8am to 5pm, 10am to 8pm) Job Responsibilities - Ensures highest standard of service delivery to our customers. - Maintains confidentiality of the...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

**Remuneration Package**: - $15 per hour from Mon to Wed 9am to 6pm **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact resolution of all cases handled - Project a positive and helpful attitude to external and internal...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses. We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s...