Inbound Call Center Agent

**Remuneration Package**: - Salary: from $1,900.00 to $2,400.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances) **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact...

**Responsibilities** - As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Working Hours** **5...

**Remuneration Package**: - $15 per hour from Mon to Wed 9am to 6pm **Responsibilities**: - Answer inbound calls and provide information pertaining to queries, complaints & feedback - Manage & resolve customer’s complaints & feedback - First contact resolution of all cases handled - Project a positive and helpful attitude to external and internal...

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To successfully cross-buy the bank products & services. - To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's - Flexibility in work...

Work with different departments within the organisation on service recovery for case closure at customer’s level - Update and record the customers information via internal customer information system. **What we can develop in you**: - Learn to work with a variety of people - Opportunity to cross sell products or services over the phone - On-the-job...

**Responsibilities**: - Perform inbound and outbound calls to members - To advise on benefits and remind on payment - To handle members’ termination request; save or retain members from terminating their membership - Ensure daily and monthly KPIs are met and exceeded - Deliver excellent level of customer service to ensure members...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

**Role: Customer Service, Call Center** **Permanent, Banking Client** **Work location: Tampines** **Work hours: 5 days work week, may include a Sat, depending on schedule. **Work timings: 8 am to 8pm ( 8am to 5pm, 10am to 8pm) Job Responsibilities - Ensures highest standard of service delivery to our customers. - Maintains confidentiality of the...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

**Key responsibilities**: **Responsibilities**: - Manage cases in line with the key directive of Assist First, Verify Later - Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided - Demonstrate an understanding of all key clients’ Operations and...