E-commerce Manager

5 days ago


Pasir Panjang, Singapore Samsung Electronics Full time

Position Summary

Role and Responsibilities

Key Responsibilities:

- Analyze and improve e-commerce fulfillment strategies to enhance speed, cost-effectiveness, and customer satisfaction.
- Lead e-commerce projects, including platform integrations, automation initiatives, and process enhancements.
- Monitor key performance indicators (KPIs) and drive continuous improvements in supply chain efficiency and accuracy.
- Collaborate with global and regional stakeholders include Management, headquarters and local business units, to align on Overall online strategies.
- Oversee end-to-end supply chain operations for e-commerce, ensuring efficient inventory management, demand planning, and logistics coordination.

Skills and Qualifications

Requirements:

- Strong ability to prepare and present management reports with actionable insights.
- Bachelor’s degree or higher in Supply Chain Management, Business Administration, E-Commerce, or a related field.
- Hands-on experience in e-commerce operations and project management.
- Strong analytical and problem-solving skills with a data-driven approach.
- Ability to work cross-functionally and manage multiple stakeholders in a fast-paced environment.
- Proficiency in Microsoft Excel, ERP systems, and e-commerce platforms.
- Fluent in Korean and English (spoken and written) to communicate with global and regional teams.
- Strong communication and negotiation skills with a proactive mindset.

Preferred Qualifications:

- Experience in preparing detailed management reports and business presentations for senior leadership.
- Experience in working with major e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
- Knowledge of digital supply chain technologies and automation tools.


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