Senior Manager, Sales Development

As a Senior Business Development Manager, you will play a critical role in our sales organisation by recruiting, inspiring, training, and leading a team of Sales & Business Development Representatives to success. You will have a seat at the table with our ASEAN sales leadership and you will help shape the development of our SDR and BDR program as we grow our ASIA business. We are looking for a leader who wants to further develop their career through continuous professional development, and who is motivated by taking on increased responsibility within Zendesk.

**You will**
- Be passionate about managing a growing team of incredibly ambitious and diverse sales professionals across the ASEAN region
- Hire, coach and develop early-in-career sales talent
- Inspire, lead and engage your team to consistently overachieve targets
- Provide career development to accelerate career progression
- Consistently innovate to keep the team’s processes and methodologies agile and ahead of the market
- Identify and make recommendations for improvement in the areas of process, efficiency and productivity
- Collaborate and align with Sales, Marketing, Sales Operations and Talent Acquisition to drive the revenue growth and talent pipeline of the business
- Thrive in a fast paced environment
- Be a custodian of Zendesk’s outstanding culture and value

**You have**
- Track record of building great teams and sales environments
- Sales experience, ideally in SaaS focused on Support, Sales or CRM
- Led teams to deliver 100%+ of quota attainment consistently
- Experience in demand generation and lead flow management
- Startup mentality - you move quickly, think strategically, and are motivated to go above and beyond
- Demonstrable ability to be proactive and creative with sales pipeline development
- Demonstrated ability in working cross-functionally with key partners in customer-facing and non customer facing roles
- Excellent presentation, organisation, and listening skills
- Analytical acumen and comfortable identifying growth opportunities using data
- Proficiency in English

**Why Zendesk**
- Seat at the table alongside senior leadership across sales, marketing and operations.
- Quality leadership team dedicated to you, your development and your success.
- Flexibility to work between home and office with everything you need to be successful in either location (MacBook, home office desk/chair allowance, Sales Navigator, Zoom etc).
- 2 week long ‘sales bootcamp’ to help you get up to speed on the industry, our business, our customers and our products. Most importantly, an opportunity to build connections.
- Professional development funding in addition to Zendesk led professional development programs created to accelerate your sales career.
- 150,000+ customers today, and we are just getting started. You have the opportunity to shape our future and our customer’s.
- Opportunity to work in a fun, dynamic and exciting environment.

**Benefits**
- WFH allowance to get you set up with the best possible home office
- Mobile Phone allowance
- Internet allowance
- Yearly Professional Development Allowance
- Recharge Fridays

LI-CW

**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons r