Operations Executive

5 days ago

Singapore Informa Markets Full time

**Company Description**
Informa Markets is one of Informa's B2B Markets and Digital Services divisions. We are a highly international business, with a significant presence in the US, Brazil, the Middle East, India and China.

We work in over a dozen growing, specialist and international markets, with hundreds of leading brands across Health & Nutrition, Healthcare & Pharmaceuticals, Aviation, Beauty & Aesthetics, Infrastructure & Construction, Agriculture and Fashion.

Informa Markets delivers smart events, including must-attend trade-focused exhibitions, specialist content, specialist data and targeted digital services, including lead and demand generation solutions powered by our depth of first-party customer data.

Our live products and digital platforms and services enable buyers, sellers and decision makers in specialist markets to meet, discover and showcase new products and do business.

Operations Executive is responsible to provide operational support to Assistant Operations Manager for office and any project administration work assigned.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- Assist in office maintenance, repairs, re-decoration, furniture, fixtures
- Assist with preparation of drafts of the Technical Services manuals which are given out to Exhibitors
- Be conversant with the various software programmes utilized throughout the company, especially floorplan and drafting software
- Work closely with/manage appointed contractors, to ensure the smooth coordination of exhibition operations; arranging for pre-show briefings
- Be technically conversant with all aspects of stand building, floor plan layouts and other electrical /telco services required at site
- Work closely with relevant government bodies to ensure trouble-free operation at the shows
- Approve - in consultation with Superior - all stand-building in accordance with regulations, and source and supply services to exhibitors, priced where necessary
- Work closely with relevant venue owner, contractors and suppliers for the exhibition to ensure a smooth operation at the show
- Design and implement - in consultation with Superior the building of organiser’s complex at site as well as the various stand packages adopted by exhibitors, ensuring that all regulations are followed
- Manage the site office and be responsible for on-site billing
- Manage all operations aspects during show time including Opening Ceremony, conference set-up, shuttle bus schedules, parking arrangements, emergency procedures and other specialized areas
- Propose relevant signage for all on-site needs and having the signage constructed in goodtime
- Solve operational problems in a speedy and effective manner, bearing customer relations in mind at all times
- Be responsible for post-show matters and reviews both in-house and for venue owners, ensuring that invoicing is carried out promptly, and that all files are archived

Permanent Role
- To be trained in Workplace Safety guidelines

**Qualifications**
- Diploma in Business Studies/Administration/Hospitality/Tourism/Hotel/Event Management and/or equivalent
- Minimum 2 years of relevant experiences in Events/Exhibitions/MICE industry
- Strong experience in managing relationships with contractors and external vendors
- Ability to negotiate effectively
- Strong interpersonal, communication skills and time management skills
- Proficient with Microsoft Office (especially Excel and Word)
- Proven ability to work collaboratively with others

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