Customer Service Executive

2 weeks ago

West Singapore Emprego SG Full time

**Location**

Singapore, West

**Job Type**

Permanent

**Salary**

$2,400 - $3,000 Per Month

**Date Posted**

2 hours ago

Additional Details

**Job ID**

106354

**Job Views**

1

**Job Description**:
Roles & Responsibilities

Customers rely on our packaging and warehousing products and solutions. We not only guarantee absolute quality for all products but commit to exceeding customer expectations by providing the best service to all of them.

When our customers are happy, so are we We take pride in putting our customers’ success first by offering them an efficient and burden-free buying experience.

As a Customer Service Executive, you will directly provide support to our Key Account customers and contribute to the bedrock of the team, by personally providing seamless and customer-focused solutions.

**Highlights**
- Happy, Healthy, Honest, Helping and Humble (5H) working culture.
- Good Work-Life Balance
- Variable Rewards Scheme, Medical & Dental Benefits, Annual Health Screening
- Creativity Unlimited Rewards
- On-the-Job Training (OJT) provided

**Responsibilities**:

- Update on customers maintenance contract status time to time
- Process inventory transfer in SAP
- Handle and control in-house stock (warehouse management)
- Liaise with engineer to pick and pack outgoing shipment
- Measure non-profitable program
- Prepare year end stock list for account audit closing
- Maintaining confidentiality in all aspects on the company data
- Maintains good relationships with clients by providing key account support, product information, and visiting customer when is needed.
- As and when delegated/ dedicated
**Key Activities**:

- Attend customer/ branch’s enquiries about spare part price and stock availability
- Attend customer’s call-in for repair, servicing and maintenance request
- Prepare quotation to customer after or before service
- Handle and prepare customer maintenance contract renewal agreement
- Process customer’s PO/ internal PR to suppliers.
- Process Sales Order into SAP
- Arrange a schedule work (demo/ installation) and periodic maintenance with engineer, customers and/ or contractors
- Source parts from local suppliers when needed
- Prepare DO, Packing List and Sales Invoice in accordance to customer PO
**Job Requirements**:

- More than 2 years’ experience in a general administrative or similar role.
- Basic knowledge in industrial equipment distribution or spare part management.
- Good knowledge of work processing by SAP system.
- Good organization skills by using Microsoft for data analysis.
**Personal/Professional Attributes**:

- Strong coordination skills to coordinate and communicate between internal and all levels of the customers’ and suppliers’ organizations.
- Self-starting orientation and willing to learn.
- Detailed-oriented, proactive and a good team player.

Tags

customer

service

executive

key

account

support

  • Customer Service Officer

    1 week ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Executive

    2 weeks ago

    Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...

  • principal / senior executive / executive (customer service relations)

    3 days ago

    Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...

  • customer service executive

    7 days ago

    West Region, Singapore PO SAN TRANSPORTATION Full time $30,000 - $60,000 per year

    Customer Service Executive (Logistics | 5.5-Day Work Week)Location: Pioneer, SingaporeWork Schedule : 5.5 DaysJoin our company in the logistics and transport sectorWe're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients....

  • Customer Service Executive

    7 days ago

    West Region, Singapore Absolute Kinetics Consultancy Pte Ltd Full time $104,000 - $130,878 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Absolute Kinetics Consultancy Pte Ltd. As a Customer Service Executive, you will be the first point of contact for our clients, providing exceptional service and support. This full-time role is based in Macpherson, Central Region or...

  • Customer Service Admin Executive

    7 days ago

    Singapore Richdale International Executive Search Full time

    Able to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...

  • Customer Service Executive

    7 days ago

    West Region, Singapore Pasona Singapore Pte. Ltd. Full time $30,000 - $35,000 per year

    Location: Jurong EastPosition: Customer Service Executive Job ID: CKSalary: Basic up to $3,500 + AWSResponsibilities:• Oversee the day-to-day management of all aspects of customer service.• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.• Promote excellent customer service and ensure...

  • Customer Service Executive

    7 days ago

    West Region, Singapore United Resources Marketing Services Pte Ltd Full time $40,000 - $60,000 per year

    Job OverviewWe are seeking a detailed-oriented Customer Service Executive to be the backbone of our sales operations in our Pioneer, West region office. This full-time role directly impacts company success by ensuring smooth order processing and providing exceptional customer service and support to our valued clients.Role and Responsibilities:Drive efficient...

  • Customer Service Executive

    7 days ago

    West Region, Singapore Anradus Pte. Ltd. Full time $30,000 - $50,000 per year

    Customer Service Executive / Customer Service Coordinator # Industry/ Organization TypeFreight Forwarding / ConstructionPosition TitleCustomer Service Executive / Customer Service CoordinatorWorking LocationWestWorking Hours5 days (Mon-Fri: 9am-5.30pm)Salary PackageUp to $3,500 + OT + Allowances + BonusDurationPermanent Role Key ResponsibilitiesSupport...

  • Customer Service Executive

    7 days ago

    West Region, Singapore Chasen Logistics Services Limited Full time $40,000 - $80,000 per year

    Key Responsibilities & Duties:As a Customer Service Executive at Chasen Logistics Services Limited, you will be the primary liaison between the company and our valued/potential clients. You are responsible for ensuring a high level of customer satisfaction through timely, accurate, and professional service delivery across various logistics and...