Executive/senior Executive, Claims

2 weeks ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Executive/Senior Executive, Claims & Certificate Admin (3-yr Contract), SMUA

RESPONSIBILITIES
- Collate training grant claims submission details
- Check and reconciles the enrollment data with the payment schedule
- Verify and upload required information (e.g. enrollment, attendance, and assessment results) onto SSG’s Training Partners Gateway (TPG) platform
- Provide administrative support and liaise with relevant internal/external stakeholders on training grant claims, audits, and reporting matters
- Issue e-Certificate (modular and full certificate) to participants that successfully completed all course requirements
- Staff is to perform course support duties mínimally 2-4 times in a year to stay current with the latest operational processes and SOPs of the Academy

QUALIFICATIONS
- Minimum Higher Nitec, Diploma or Degree with at least 2 years of relevant work experience
- Must be meticulous, analytical, and detail-oriented as he/she is expected to handle significant amounts and numbers of training grant claims submissions
- Self-driven, resourceful, and adaptable to changes well
- Able to work collaboratively with others
- Possess a good level of written and communication skills
- Keen on process improvement and efficiency
- Able to work with data to interpret and generate reports
- Self-motivated, resourceful, and able to adapt to changes well
- Familiarity with TP Gateway and RPA tools such as Microsoft Power Automate, UiPath, and Workato will be advantageous

OTHER INFORMATION

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