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Senior Claims Executive
2 weeks ago
Job Title: Senior Claims Executive
Occupation: Senior Executive
Job Description & Requirements
Overall Objective of the Role:
To handle a caseload of P&I and Defence Club matters and to provide advice to Members within the Singapore market and beyond.
Key Expectations:
Investigate, analyse, assess, advise, negotiate and resolve a range of P&I and Defence claims, including complex matters, in accordance with procedures and guidelines, taking into account the interests of both the Member and the Club.
Work with a high degree of independence but seek advice where appropriate from both Senior Claims Directors and Syndicate Managers across our teams.
Regular participation in and contribution to internal training events, claims forum meetings, publications and participation at external speaking events.
Develop productive relations with Members through handling claims, account management, Member visits, seminars and entertainment.
Develop and manage relationships with third party suppliers.
Present at Club board meetings as required.
Handle arbitrations/mediations and other types of dispute resolutions in-house from time to time.
Liaise effectively with underwriting, and management teams to ensure all internal stakeholders are kept fully advised of claim and Member developments.
Comply with internal reporting guidelines and prepare board agenda papers where necessary.
Case and Member-related travel, sometimes at short notice.
Key Requirements:
Experience of handling arbitrations, mediations and other types of dispute resolution.
Has good existing relationships with a variety of the Club's Members, target accounts and brokers and understands the interplay between the various stakeholders.
Demonstrates in-depth knowledge of the Singapore shipping market.
Experience dealing with charterer/trader claims.
Able to demonstrate an understanding of issues which affect the UK P&I Club and UK Defence Club, including finance and regulatory matters.
Able to demonstrate a track record of successful claims management, evidence of proven flair in such claims management and Member appreciation.
Demonstrates proven ability to work independently but willing to seek guidance where appropriate.
Demonstrates proven ability to regularly contribute to internal and external meetings e.g. claims forums, syndicate meetings and board meetings.
A proven strong negotiator, and able to work with and manage suppliers.
A proven team player and effective at developing and managing relationships both internally and externally.
Enthusiastic, self-motivated and of sound judgment.
SKILLS
Claims Management
Claims Handling
Marine Insurance
Objective
Strategy
Mediation
Insurance Claims
Legal
Financial Assessment
