Senior Claims Executive

2 days ago

Singapore THOMAS MILLER (SOUTH EAST ASIA) PTE LTD Full time

Job Title: Senior Claims Executive

Occupation: Senior Executive

Job Description & Requirements

Overall Objective of the Role:
To handle a caseload of P&I and Defence Club matters and to provide advice to Members within the Singapore market and beyond.

Key Expectations:

- Investigate, analyse, assess, advise, negotiate and resolve a range of P&I and Defence claims, including complex matters, in accordance with procedures and guidelines, taking into account the interests of both the Member and the Club.
- Work with a high degree of independence but seek advice where appropriate from both Senior Claims Directors and Syndicate Managers across our teams.
- Regular participation in and contribution to internal training events, claims forum meetings, publications and participation at external speaking events.
- Develop productive relations with Members through handling claims, account management, Member visits, seminars and entertainment.
- Develop and manage relationships with third party suppliers.
- Present at Club board meetings as required.
- Handle arbitrations/mediations and other types of dispute resolutions in-house from time to time.
- Liaise effectively with underwriting, and management teams to ensure all internal stakeholders are kept fully advised of claim and Member developments.
- Comply with internal reporting guidelines and prepare board agenda papers where necessary.
- Case and Member-related travel, sometimes at short notice.

Key Requirements:

- Experience of handling arbitrations, mediations and other types of dispute resolution.
- Has good existing relationships with a variety of the Club’s Members, target accounts and brokers and understands the interplay between the various stakeholders.
- Demonstrates in-depth knowledge of the Singapore shipping market.
- Experience dealing with charterer/trader claims.
- Able to demonstrate an understanding of issues which affect the UK P&I Club and UK Defence Club, including finance and regulatory matters.
- Able to demonstrate a track record of successful claims management, evidence of proven flair in such claims management and Member appreciation.
- Demonstrates proven ability to work independently but willing to seek guidance where appropriate.
- Demonstrates proven ability to regularly contribute to internal and external meetings e.g. claims forums, syndicate meetings and board meetings.
- A proven strong negotiator, and able to work with and manage suppliers.
- A proven team player and effective at developing and managing relationships both internally and externally.
- Enthusiastic, self-motivated and of sound judgment.

SKILLS

Claims Management

Claims Handling

Marine Insurance

Objective

Strategy

Mediation

Insurance Claims

Legal

Financial Assessment

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