Desktop Vip Support

_L2 should have Minimum three (3) years of EUCD Support, ICT End User Computing or Service._ - Must have minimum 1 year experience in handling VVIP and VIP users._ - Must have good communication and problem-solving skill._ **Experience**: - VIP Desktop support: 3 years (preferred) - End User Support: 3 years (preferred) Work Location: In person

To provide VIP support with track record of VIP support minimum more than 3 years of support experience - As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required - Performed Desktop Support services to users - This includes receiving, prioritizing,...

**Responsibilities** - Providing level 1 support to VIP users for remote/onsite and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Good Hardware and software troubleshooting skills for Laptops, PC - Familiar with Service Desk ticketing systems and process. - Applications, networks (LAN,WAN & Wi-Fi),...

To provide IT Support for Top Management - Deliver VIP customer experience to the highest standards, aligned to the company values - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters -...

**Responsibilities**: - Provide desktop support to VIP users - Perform troubleshooting for client platform related problems - Respond promptly to incident, investigate & provide resolution of incidents escalated. - Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level,...

VIP User Support - Assisting users in troubleshooting daily systems issues on their PCs or laptops. - Own and oversee the detailed investigations of incidents to evaluate root causes and ensure implementation of targeted, value added and controlled remediation plans. - Perform troubleshooting for client platform related problems - Respond promptly to...

Contract Duration : 12 months Working Location : IRAS (Revenue House), May require to travel off site (Once a month, depending on requirement) Working Hour : Monday - Friday - 8 hours staggered shift between 730am - 7:30pm *Sat - 8:30am - 12pm (if required) Salary : $3,400 **Responsibilities** - Perform troubleshooting for client platform related...

Singapore **Experience**: **Skills**: **Background** Desktop Support engineer (VIP/Executive Support) providing Break-Fix, fault diagnosis, resolution and installation/deployment of new hardware with in the core campus location. **Role** Responsible for day to day support of the highest level Executives in customer location, which includes break/fix...

To provide IT Support for Top Management - Deliver VIP customer experience to the highest standards, aligned to the company values - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters -...

Overview We are looking for a dynamic Desktop Support Analyst to provide high-quality IT support to senior stakeholders, including executives and portfolio managers. This individual will excel in fast-paced, high-pressure environments, delivering reliable VIP support and ensuring smooth IT operations across multiple Asian offices. This role is vital to...