Vip Desktop Support

7 days ago


Singapore U3 InfoTech Pte Ltd Full time

To provide VIP support with track record of VIP support minimum more than 3 years of support experience
- As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required
- Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Performs remote troubleshooting and resolution to address various endpoint related issues
- Perform technical escalation to onsite team if unable to resolve remotely
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)

**Job Type**: Contract
Contract length: 12 months

**Salary**: $3,000.00 - $3,500.00 per month

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Desktop support: 1 year (preferred)


  • Vip Desktop Support

    23 hours ago


    Singapore Rapsys Technologies Full time

    Job Description: Vip Support 1 year experience Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system...

  • Vip Desktop Support

    5 days ago


    Singapore Rapsys Technologies Full time

    _L2 should have Minimum three (3) years of EUCD Support, ICT End User Computing or Service._ - Must have minimum 1 year experience in handling VVIP and VIP users._ - Must have good communication and problem-solving skill._ **Experience**: - VIP Desktop support: 3 years (preferred) - End User Support: 3 years (preferred) Work Location: In person


  • Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

    **Responsibilities** - Providing level 1 support to VIP users for remote/onsite and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Good Hardware and software troubleshooting skills for Laptops, PC - Familiar with Service Desk ticketing systems and process. - Applications, networks (LAN,WAN & Wi-Fi),...

  • Desktop Vip Support

    1 week ago


    Singapore IntersoftKK Full time

    Singapore **Experience**: **Skills**: **_Position: Desktop VIP Support_** **_ Technical Talent Specialization:_** Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office support desk and escalated to the Desktop Support Engineers - Use diagnostic tools to troubleshoot problems associated with...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the client:Our client is a MNC Technology Service Company, they are looking for VIP Desktop Engineers to support multiple Government sites.Responsibilities:Roaming Engineer with desktop/laptop skillsets to support government agencies. Support and troubleshoot desktops and laptops issues Perform breakfix and part replacement...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the client:Our client is a MNC Technology Service Company, they are looking for VIP Desktop Engineers to support multiple Government sites.Responsibilities:Roaming Engineer with desktop/laptop skillsets to support government agencies. Support and troubleshoot desktops and laptops issues Perform breakfix and part replacement...


  • Central Singapore PERSOLKELLY Full time

    Contract Duration : 12 months Working Location : IRAS (Revenue House), May require to travel off site (Once a month, depending on requirement) Working Hour : Monday - Friday - 8 hours staggered shift between 730am - 7:30pm *Sat - 8:30am - 12pm (if required) Salary : $3,400 **Responsibilities** - Perform troubleshooting for client platform related...


  • Singapore IntersoftKK Full time

    Singapore **Experience**: **Skills**: **Background** Desktop Support engineer (VIP/Executive Support) providing Break-Fix, fault diagnosis, resolution and installation/deployment of new hardware with in the core campus location. **Role** Responsible for day to day support of the highest level Executives in customer location, which includes break/fix...


  • Singapore ITCAN Pte Ltd Full time

    To provide IT Support for Top Management - Deliver VIP customer experience to the highest standards, aligned to the company values - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters -...


  • Singapore LYNX INFOTECH PTE. LTD. Full time

    **Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to,...