VIP Desktop Support Engineer

4 weeks ago

Singapore QUESS SELECTION & SERVICES PTE. LTD. Full time
Roles & Responsibilities

Roles & Responsibilities

  • Support VIP users in troubleshooting hardware and software issues for desktops, laptops, mobile devices, iPads, printers, and IP phones.
  • Manage end-user accounts, configurations, and access rights.
  • Perform system administration, device hardening, and lockdown to ensure security compliance.
  • Maintain and deploy standard device images.
  • Conduct 1-on-1 user briefings or awareness sessions for VIPs on new tools or policies.
  • Respond promptly to VIP incidents and requests, providing white-glove service.
  • Do compliance check and follow up
  • Coordinate with backend teams when needed to resolve complex issues.
  • Strong troubleshooting skills across Windows/macOS, mobile OS, and common office software.
  • Experience supporting C-level or senior executives preferred.
  • Excellent communication and customer service skills.
  • Familiar with network connectivity, drivers, and device compatibility testing.

Quess Selection & Services, Singapore

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Tell employers what skills you have

Customer Service Skills
Troubleshooting
Hardware
Outsourcing
Staffing Services
Laptops
VIP
VDA
IT Operations
IP
Windows
System Administration
Mobile Devices
Hardening
Office Software
Troubleshooting Hardware

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