IT Support Engineer/ Desktop Engineer

2 weeks ago

Singapore TECH-HIRE (S) PTE. LTD. Full time

Diploma/Degree in IT/Computer Science.
- At least 3 years of experience in IT/ desktop support.
- Recovery (if possible) of lost computers caused by hardware or software failures and users errors.
- Image creation and re-imaging of laptop and desktop computers.
- Performing 2nd level support and troubleshooting of Laptop, desktop computer and printer issues.
- Performing system recovery / restoration upon system corruption or replacement of hard disk.
- Performing refresh (LCM) program for Laptop and desktop computers.
- Provide assistance to other teams as and when required, such as changing of backup tapes and network troubleshooting.
- Work and coordinate with 3rd party vendor for hardware repair, delivery and installation.
- Support IT assets (desktop computers, monitors, laptops, printers) move. Provide support in IT asset management.
- Provide support in setting up teleconferencing and VIP meetings.
- Other tasks and duties assigned by Supervisor and/or Management.
- Good interpersonal, communication and presentation skills.

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