Desktop Support Engineer

2 weeks ago


Singapore Rapsys Technologies Full time

" **Install, upgrade, support and troubleshoot Windows & Microsoft Office 365**
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Use tools and methodologies to load, copy and customize operating system configurations for deployment
- Familiarize end users on basic software, hardware and peripheral device operation
- Take ownership and responsibility of queries, issues and problems assigned with
- Works with vendor support contacts to resolve technical issues within the desktop environment
- Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Need to work on 9 hours shift (Subjected to customer schedule)
- Need to support NP VIPs
- Need to be on time."

Must have Talent / Skills
"Competent softskills and written & spoken communication skills

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $1,898.46 - $2,200.00 per month

**Experience**:

- Desktop support: 1 year (preferred)



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