Desktop Support Engineer

13 hours ago


Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

Level 1 & Level 2 remote/onsite support and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network.
- Install, configure, maintain and troubleshoot desktop systems and associated peripherals.
- Preparation of desktop/notebook system image.
- Perform file backup, migration and restoration for end-users’ desktops/notebooks.
- Perform inventory management of software licenses, hardware, and other IT peripherals.
- User account management (Account creation, deletion, modification and reset password in accordance to Customer's process and procedures).

**Required Experience and Skills**:

- Minimum 1- 2 years of experience as Desktop Support Engineer.
- Knowledge of LAN/WAN technologies such as TCP/IP networking.
- Experience and knowledge in Microsoft Office, Microsoft Exchange and Windows Operating System (Win7/Win 8/Win 10).
- Experience in troubleshooting of Desktop, Laptop, Printer, Internet Browser, Network connectivity, MS-Office, VPN client etc.



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