Desktop Engineer Vip Support- Singapore

Singapore **Experience**: **Skills**: **_Position: Desktop VIP Support_** **_ Technical Talent Specialization:_** Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office support desk and escalated to the Desktop Support Engineers - Use diagnostic tools to troubleshoot problems associated with...

Job Description: Vip Support 1 year experience Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system...

**Responsibilities** - Providing level 1 support to VIP users for remote/onsite and resolution to hardware and software issues involving end-user desktops/notebooks, client’s network. - Good Hardware and software troubleshooting skills for Laptops, PC - Familiar with Service Desk ticketing systems and process. - Applications, networks (LAN,WAN & Wi-Fi),...

_L2 should have Minimum three (3) years of EUCD Support, ICT End User Computing or Service._ - Must have minimum 1 year experience in handling VVIP and VIP users._ - Must have good communication and problem-solving skill._ **Experience**: - VIP Desktop support: 3 years (preferred) - End User Support: 3 years (preferred) Work Location: In person

To provide VIP support with track record of VIP support minimum more than 3 years of support experience - As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required - Performed Desktop Support services to users - This includes receiving, prioritizing,...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupport VIP users in troubleshooting hardware and software issues for desktops, laptops, mobile devices, iPads, printers, and IP phones. Manage end-user accounts, configurations, and access rights. Perform system administration, device hardening, and lockdown to ensure security compliance. Maintain and...

**Responsibilities**: - Provide desktop support to VIP users - Perform troubleshooting for client platform related problems - Respond promptly to incident, investigate & provide resolution of incidents escalated. - Provide timely status updates to relevant parties. - Perform service request related to client platforms. - Monitor the agreed service level,...

Singapore **Experience**: desktop **Skills**:desktop **JD Desktop Support Engineer**: - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and...

Singapore **Experience**: desktop **Skills**:desktop JD Below: - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating...

To provide IT Support for Top Management - Deliver VIP customer experience to the highest standards, aligned to the company values - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters -...