Apac CRM Executive

The CRM team at Wise is growing to consolidate our efforts to develop our APAC communications.

**What's the role?**

As the scale and complexity of Wise products grow, we're looking for a customer-focused and enthusiastic CRM Executive to join our CRM team in APAC.

This is an excellent opportunity to learn, develop your CRM career and work in a customer-focused environment and industry-leading company. You will be responsible for the execution of regional communications for our APAC customers, working closely with the rest of the CRM, Product Marketing, Product, Analytics and Creative teams.

CRM at Wise is solving real customer problems and it's about forming long-term relationships with our customers through best-in-class global and regional communications so our customers use Wise more often for their international money needs, stay with us longer and advocate for us sooner. Our customers love our communications because they're either entertained, learn something new, or find out about a useful product, service or promotion.

So if you have junior - mid level experience and are passionate about driving product adoption and brand awareness, this is the ideal opportunity for you. If you also know a bit about SQL and Braze, then this is an added bonus but by no means compulsory.

**Your Mission**:

- Working with the APAC CRM manager to manage and implement other projects
- Manage internal stakeholder communication (Product Marketing Managers, UX Researchers, Designers, Copywriters etc.)
- Manage and enforce Wise's communication processes
- Implement the localisation process for Wise's international campaigns
- Maintain and implement a clear testing plan for all APAC campaigns.
- Share post-campaign reports and key learnings with the rest of the business.
- All sorts of other exciting stuff which we would love to talk you through in more detail

**About You**:

- You have junior - mid level experience in CRM (1-2 years). You have experience launching campaigns and you know how to engage your audience.
- You understand CRM basics and possess basic HTML knowledge
- You have excellent communication skills and strive to have a customer-first mindset
- You're analytical and eager to learn and develop
- You're a self-starter and impact-driven, with strong attention to detail.
- You thrive more on autonomy than structure. You're not afraid to take responsibility and ownership of your work. You come ready equipped with perseverance and a sizeable sense of humour

**Who we are**:
Wise was founded in 2011 with a clear mission: Money without borders so people and businesses can send, spend and get paid in any currency, whenever, wherever.

Sure, the heart of what we do is international money transfer. And we're committed to making it instant, convenient and fair for millions of people, all over the world. But we're growing our other products and our teams at an exciting pace. And we're looking for the very best to jump on board.

**What it's really like to work here**:
At Wise, we do things a bit differently. There's no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up.

Each team picks the problems they want to solve. So, there's no micro-management. No hiding behind fancy job titles. And no one is telling you what to do. You are your own boss. But you'll get tons of guidance and plenty of support from your talented, super-smart teammates.

We're going to be upfront — the way we work doesn't suit everyone. But if freedom, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.

To find out a bit more about what it's like to work at Wise — plus a full run through of our employee benefits — visit our careers page.

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