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APAC CRM Leadership Role
3 weeks ago
We are seeking a skilled professional to fill the role of APAC CRM Leader. This individual will be responsible for driving the overall CRM strategy and execution across the APAC region.
This is a key position that requires strategic thinking, technical expertise, and excellent communication skills. The ideal candidate will have experience in regional strategy development, solution architecture, and global stakeholder engagement.
The successful candidate will lead a high-performing team, fostering a culture of innovation, accountability, and continuous improvement. They will prioritize and manage the regional CRM backlog, balancing quick wins with strategic initiatives.
The APAC CRM Leader will work closely with Experience, Platform, and Analytics leaders within the Digital Experience team, bridging Marketing and Distribution functions using Salesforce as the conduit.
- Key Responsibilities:
- Develop and execute the regional CRM strategy in alignment with global roadmaps.
- Serve as the primary CRM liaison between APAC and global technology teams.
- Lead the design and implementation of scalable, integrated CRM solutions.
- Oversee end-to-end architecture and integration of Salesforce with internal systems.
Requirements:
- 8+ years of hands-on Salesforce experience in a global organization.
- Proven experience in regional strategy development, solution architecture, and global stakeholder engagement.
- Demonstrated success in leading teams, managing backlogs, and delivering new CRM capabilities.
- Strong understanding of data architecture, relational databases, and integration frameworks.
- Experience in data governance and stewardship, with a focus on maintaining high data quality and compliance.
Benefits:
- Generous annual leave plus flexible paid time off.
- Hybrid work schedule.
- Learning and development programs.
- Health & wellbeing benefits.
- Parental Leave benefits.
About Your Background:
- University qualification in Business, Information Systems, or related field.
- Familiarity with Agile/Scrum/SDLC methodologies.
How to Apply:
- Apply directly at Invesco Careers.