
Reservations Group Coordinator
2 days ago
The Reservations Group Coordinator is responsible for coordinating and managing group reservations and crews. He/she will ensure smooth operations and exceptional guest experiences by efficiently handling group bookings and coordinating with various departments within the hotel.
Group Reservation Management:
- Receive and process group reservation inquiries from various sources, such as travel agencies, corporate clients, and crew.
- Ensure group enquiries are promptly entered into PMS
- Ensure group status are promptly updated with option date and cut-off properly followed-up with Sales
- Maintain accurate and up-to-date records of all group bookings, including room blocks and any special requirements or requests.
- Provide excellent customer service to group organizers and clients, addressing their queries, concerns, and special requests promptly and professionally.
- Collaborate with the sales and marketing teams to ensure group bookings align with overall business objectives and occupancy targets.
- Manage group inventory and ensure no hanging blocks once cut-off date is over
- Liaise with various departments, such as front desk, housekeeping and sales, to ensure seamless communication on group requirements.
- Ensure proper billing procedures are followed for group bookings, coordinating with the finance department as needed.
- Utilize PMS to manage group bookings efficiently, making updates and adjustments as necessary.
- Generate regular reports on group reservation metrics, including conversion rates, revenue generated, and occupancy levels.
- Performs other reservation duties as assigned by Reservations Manager
- Reports to Director of Revenue on group inventory and Reservations Manager on reservations
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Reservations Group Coordinator
1 week ago
Singapore NEW PARK PROPERTY PTE. LTD. Full timeThe Reservations Group Coordinator is responsible for coordinating and managing group reservations and crews. He/she will ensure smooth operations and exceptional guest experiences by efficiently handling group bookings and coordinating with various departments within the hotel. Group Reservation Management: - Receive and process group reservation...
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Reservations Coordinator
2 weeks ago
Singapore beBeereservation Full timeReservation Specialist Job Description An exciting opportunity has arrived to work with our team as a Reservation Specialist. As part of our boutique hotel group in Singapore, you will have the chance to work with multiple hotels across the city. - Maxwell Reserve; - Duxton Reserve; - The Vagabond Club; - The Serangoon Club. Garcha Group Benefits ...
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Reservation and Service Coordinator
2 weeks ago
Singapore beBeeService Full time $4,500 - $5,500Job Title: Reservation and Service CoordinatorKey Responsibilities:Promote teamwork and quality service through daily communications and coordination with other departments.Notify sales of any group bookings.Upsell rooms where possible to maximize hotel average room rate.Guest Experience:Sell hotel products and services using up-selling, cross-selling and...
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Hospitality Reservation Coordinator
1 week ago
Singapore beBeeReservation Full time $2,400Job Summary:We are seeking a skilled Reservation Coordinator to join our team. In this role, you will be responsible for managing room reservations, coordinating with operations, and providing exceptional customer service.Respond promptly to guest inquiries via email or phone to ensure a smooth check-in process.Handle credit card information and charges for...
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Hotel Reservation Coordinator
2 weeks ago
Singapore beBeeCoordinator Full time $45,000 - $60,000Job DescriptionWe are seeking an experienced Reservation Coordinator to join our team. The successful candidate will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.The ideal candidate will have a keen eye for detail and excellent communication skills, ensuring that all correspondence is...
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Reservation Coordinator
1 week ago
Singapore beBeeCoordination Full time $45,000 - $55,000Job Title">"> Reservation Coordinator - Front Desk We are seeking an experienced Reservation Coordinator to join our front desk team. As a key member of our team, you will be responsible for managing all reservation requests, changes, and cancellations received by phone, email, or mail."> Your primary goal will be to ensure that all correspondence is...
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Reservations Officer
2 weeks ago
Singapore beBeeReservation Full time $3,500 - $5,500Job Title: Reservation Operations Coordinator">We are seeking an organized and detail-oriented individual to join our team as a Reservation Operations Coordinator. In this role, you will be responsible for coordinating and communicating with guests to ensure a smooth check-in experience.">Key Responsibilities:">">Respond to room reservations enquiries via...
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Reservations Coordinator
1 week ago
Singapore beBeeReservationService Full time $2,400 - $3,000We are seeking a detail-oriented and customer-focused Reservations Specialist to handle reservation requests while delivering exceptional service to clients.Key ResponsibilitiesProcess and manage reservations through phone, email, or online systems.Maintain accurate records of bookings, cancellations, and changes.Monitor availability and optimize reservation...
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Reservations Coordinator
2 weeks ago
Singapore beBeeTravel Full time $40,000 - $60,000Job Title: Reservations CoordinatorThis role offers an exciting opportunity to join our dynamic team and contribute to the success of our organization.About the JobWe are seeking a highly skilled Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for receiving and qualifying enquiries from...
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Reservation Coordinator
2 weeks ago
Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...