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3 days ago
1. Role Description:
This position plan develop implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives. He/she also ensures that the daily operations of the company run smoothly and develops company policies rules and goals.
2. Specific Responsibilities:
- Trainee will learn to build long-term relationships with new and existing customers
- Trainee will be learning to provide trustworthy feedback and after-sales support
- Trainee will be able to resolve customer complaints and feedbacks efficiently
- Trainee will conduct research to identify new markets and customer needs
- Trainee will develop a growth strategy focused both on financial gain and customer satisfaction
- Trainee will be designing and implementing an overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur
- Trainee will be supporting the development of long-term organizational strategy
- Trainee will be aligning departmental goals, processes and resource allocation with the organizational strategy
- Trainee will be conducting research and analyses of operational effectiveness, processes, stakeholders, etc.
- Trainee will present findings, projections and recommended actions
- Trainee will learn to assess the needs of learners
- Trainee will learn to design engaging and effective learning experiences
- Trainee will be able to evaluate the learning experience and ensure that it achieves the desired results and make amendments accordingly
3. Competencies:
- Customer Relationship Management
- Business Opportunities Development and Risk Assessment
- Organisational Strategising
- Learning Experience Evaluation
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Mature Mid-Career Individuals - $3800
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