Customer Service Representative

2 weeks ago


Ang Mo Kio, Singapore STMicroelectronics Full time

Position description

**Posting title**:

- Customer Service Representative (*Internal Mobility Only)

**Regular/Temporary**:

- Regular

**Job description**:

- Work Location : Ang Mo Kio BHQ Site, at 5A Serangoon North Avenue 5 Singapore 554574

Fulfilment of sales orders for multiple customers in Asia Pacific region.

Daily job functions include:

- Management of Backlog
- Liaising with customer on forecasts, demand and supply
- Management of logistics to ensure timely delivery to customer
- Creation / maintainance of customer codes
- Create & follow up on returns, claims, credit notes, accruals, invoice

Infrequent business travel will be required.

Ad hoc support after work hours / weekends / public holidays might be necessary during peak season.

**Profile**:

- Pro-active, hardworking individual
- Able to work autonomously and has self discipline
- Must possess integrity
- Good organizational skills and able to prioritize tasks
- Flexible and open to changes
- Able to handle some level of stress due to demanding nature of end customer
- Familiar with ST current systems: STAM, CLS, AHLR, Memphis. RMS, CMUI, PRIS, BOXI
- Proficient in MsOffice, especially Excel
- Strong English communication skills (spoken and written); Ability to speak in Mandarin would be a good; If able to speak Vietnamese, Japanese or Korean would be advantageous.
- Experience in supply chain/planning would be a plus

Position location

**Job location**:

- Asia-Pacific, Singapore, Ang Mo Kio

**Education level required**:

- 4 - Bachelor degree

**Experience level required**:

- 2-5 years

**Languages**:

- English (3- Advanced)
- Chinese (Mandarin) (1- Basic)

Requester

**Desired start date**:

- 01/04/2019



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