
Customer Service Specialist
9 hours ago
The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such.
Unlike other companies customer service, our customer service team plays a huge part in our company. This role allows one to be promoted to management level as customer service is one of the cores of the company.
**Responsibilities**
- Handling walk-in customers requests
- Performing pre-sale and post-saleOutbound calls with customers when necessary
**Requirements**:
- Possesses SPM/Diploma in related field
- Basic knowledge of computer is required
- Strong communications skills in English. Proficiency in Mandarin also preferred
- Able to work effectively with team members
- Versatile in handling different customers
- Fast response in understanding different questions
- Problem-solving and multitasking skills
- Willing to work on shift.
**Salary**: $2,500.00 - $3,500.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Professional development
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
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