Customer Service Operations Representative

3 days ago

Ang Mo Kio, Singapore Advantest Full time

Manage a portfolio of Advantest's customer on the quote to cash process for customer service agreements (CSA).
- Ensure compliance to Policy and standard terms for all CSA deals.
- Ensure all approvals for non-standard terms are received prior to formalization of quote and order booking.
- Coordinate with various business partners like Customer Team, Finance and Marketing Team on the execution of CSA deal for customer.
- Timely escalation of any potential topics with the respective business partners to resolve issues.
- Provide consultation advice to our business partners in term of customers' behaviour relating to invoicing and payment to achieve better understanding of both customers' and Advantest's needs and expectation.
- Prepare monthly order booking and forecasting reports to management.
- Participate in ad hoc projects/assignment to improve operation efficiency of the company.

**Requirements**:

- Degree in Business Administration (or equivalent area of study)
- 2 to 3 years of relevant or related experience
- Experience with Oracle system is an added advantage
- Knowledge in Excel especially with formulas, macro are added advantages
- Experience in working with Customer Team and Customers
- Able to manage pressure and tight timeline
- Demonstrated maturity, professionalism, high values and integrity
- Requirement to work during some holidays in Singapore to support global operations (Taiwan, China, Korea, Japan, Europe, USA). Replacement leave in lieu will be compensated.

  • Customer Service

    6 days ago

    Ang Mo Kio, Singapore TANG HOUSE OF GEOMANCY PTE. LTD. Full time

    **Roles & Responsibilities** Knowledge of Microsoft Office skills and spreadsheet presentation skills for daily work. Daily handling of customer calls & schedule planning for visits. Maintaining the shop cleanliness and proper filing of documents Recording of daily sales report and cashiering duties. Daily bank in of cash sales at the bank teller...

  • Customer Service Officer

    2 weeks ago

    Ang Mo Kio, Singapore PURICARE SOLUTIONS PTE. LTD. Full time

    **Customer Service Officer** **(Position 1)** **Responsibilities** - Support on all technical, operations, and logistic matters - Handle and liaise incoming shipment - Prepare quotation/Delivery order - Update daily jobs on CRM system - Follow up with Customer on site situation/installation date/demo/training - Coordinate on all site installation/delivery...

  • Customer Service Executive

    7 days ago

    Ang Mo Kio, Singapore Oaktree Consulting Full time

    The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs. - The job will require providing the quotation, sales follow, sales forecast, and sales presentation. - Generate and review sales quotations, order processing and invoicing. - Review customer sales orders, proposals, purchase orders, and...

  • Customer Service Officer

    2 weeks ago

    Ang Mo Kio, Singapore Straits Printers Full time

    Straits Printers is looking for a service-oriented Customer Service Officer to join our printing company. Since 1953, we have been providing our clients with quality printed materials alongside excellent customer service. As a Customer Service Officer, you will be helping our clients with their printing needs, answering any questions that they may have....

  • Customer Service Specialist

    5 days ago

    Ang Mo Kio, Singapore CLICKGAMING PTE. LTD. Full time

    The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...

  • Customer Service Specialist

    5 days ago

    Ang Mo Kio, Singapore CLICKGAMING PTE. LTD. Full time

    The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...

  • Customer Service Assistant

    3 days ago

    Ang Mo Kio, Singapore SG CAR CHOICE LEASING PTE. LTD. Full time

    **About the Company** Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite. **Mission & Vision: Driving Progress** - Mission: Redefine car buying, nurturing long-term...

  • Customer Service Assistant

    3 days ago

    Ang Mo Kio, Singapore SG Car Choice Pte. Ltd. Full time

    **About the Company** Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite. **Mission & Vision: Driving Progress** - Mission: Redefine car buying, nurturing long-term...

  • Customer Service Advisor

    1 week ago

    Ang Mo Kio, Singapore SG Car Choice Pte. Ltd. Full time

    **About the Company** Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite. **Mission & Vision: Driving Progress** - _Mission_: Redefine car buying, nurturing...

  • Customer Service Advisor

    3 days ago

    Ang Mo Kio, Singapore SG CAR CHOICE LEASING PTE. LTD. Full time

    **About the Company** Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite. **Mission & Vision: Driving Progress** - _Mission_: Redefine car buying, nurturing...