Service Desk Analyst

Employment Type: Full-Time, contractLocation: AMK/BEDOK SingaporeOperation Hours: Staggered 8.5-hour shift between 7:30 AM – 7:30 PM (SGT)Weekend Duty: As per rosterQualification: Diploma in any IT FieldExperience: At least 3 years experienceSalary: Up to $4,300 per monthWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee...

**Employment Type**: Full-Time, contract **Location**: AMK/BEDOK Singapore **Operation Hours**: Staggered 8.5-hour shift between **7:30 AM - 7:30 PM (SGT)** **Weekend Duty**: As per roster **Qualification**: Diploma in any IT Field **Experience**: At least 3 years experience **Salary**: Up to $4,300 per month We are seeking an experienced **Service Desk...

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of...

At least 2 years of working experience in IT Service Desk environment. - Strong computer skills and ability to trouble shoot IT related issue and achieve first line resolution. - Timely escalation to 2nd and 3rd level support via support escalation matrix. - Manage and prioritize multiple support requests at the same time, ensuring each user gets the help...

Location: Ang Mo Kio / Bedok / Depot Rd (Bukit Merah) **Salary**: Between $2,700 to $3,100 per month depending on working hours/ experience and location Working days: Either Core rotating shift / 12 hours shift **Responsibilities** - Troubleshoot and resolve first-level incidents and escalate complex cases to Level 2 support - Log, track, and manage all...

Location: Ang Mo Kio / Bedok / Depot Rd (Bukit Merah)Salary: Between $2,700 to $3,100 per month depending on working hours/ experience and locationWorking days: Either Core rotating shift / 12 hours shiftContract: 12 months renewable subject to performanceResponsibilitiesProvide First Call Resolution (FCR) support via phone and emailTroubleshoot and resolve...

**Job Highlights** - EVERY 6 MONTHS BONUS - MONTHLY CASH COMMISSION - EDUCATION PROVIDED - Attend to walk-in and incoming phone enquiries - Accurate handling of cash float, while ensuring that credit card, cash and charges are all balanced - Update customers of the service/ repair schedule and vehicle collection - Ensure reception area is tidy and always...

Overview: Mayer Brown is a leading global law firm with offices in 27 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**IT Help Desk Support Job Description** - In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. - You will be responsible for administration and internal support of the Company’s PCs, printers,...