Service Desk Analyst

Employment Type: Full-Time, contractLocation: AMK/BEDOK SingaporeOperation Hours: Staggered 8.5-hour shift between 7:30 AM – 7:30 PM (SGT)Weekend Duty: As per rosterQualification: Diploma in any IT FieldExperience: At least 3 years experienceSalary: Up to $4,300 per monthWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

**Posting Start Date**:14/01/2025 ...**TENURE TRACK FACULTY POSITION IN SOCIAL WORK DEPARTMENT** **NATIONAL UNIVERSITY OF SINGAPORE** The National University of Singapore (NUS) is a leading university centred in Asia. It is consistently ranked among the top 30 universities in the world and top two in Asia. Social Work is one of the oldest Departments in...

JD - End User Computing / AV Support Analyst **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

**Organization**: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

Commercial Linehaul Design; P&P; Plan; Procure & Manage; Performance Management of Commercial Linehaul; Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality; QPI; Ops Excellence; Facility Lease Negotiation & Management; Hardware & Portfolio Optimization (Facilities &...

**General**: - Critical incident handling and escalation response. - New report and rules creation/configuration. - Integrate SIEM with new devices or event sources. - Troubleshoot and resolve the SIEM integration issues. - Provide feedback for device management practices and engineering requirements. - Cross-verify incident details that are recorded by...