Service Desk Engineer

Employment Type: Full-Time, contractLocation: AMK/BEDOK SingaporeOperation Hours: Staggered 8.5-hour shift between 7:30 AM – 7:30 PM (SGT)Weekend Duty: As per rosterQualification: Diploma in any IT FieldExperience: At least 3 years experienceSalary: Up to $4,300 per monthWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee...

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...

**Job Description & Major Responsibilities** Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to...

**Company Introduction**: SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth...

**Company Introduction**: SCREEN Holdings Singapore Pte Ltd, a wholly owned subsidiary of SCREEN Holdings Co., Ltd, with its headquarter based in Kyoto, Japan. The main activities of SCREEN Holdings Singapore Pte. Ltd. (HDSP) includes Sales and Technical Support of equipment to our dealers and customers in precision equipment and graphic arts products in the...

**About the Role**: You are the front-line leader of our service operations. You will lead a team of service professionals, overseeing daily operations, building strong customer relationships and collaborating with cross-functional teams to enhance customer experience. As a leader, you will drive results in customer satisfaction, operational excellence,...

Industry/ Organization Type: Manufacturing/Semi-conductor - Position Title**:Field Service Engineer**: - Working Location: Kaki Bukit - Working Hours: Monday - Friday, 8.30am - 5pm - Salary Package**:Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB**: - Duration: Permanent **Key Responsibilities** - Install, service, support,...

Industry/ Organization Type: Manufacturing/Semi-conductor - Position Title**:Field Service Engineer**: - Working Location: Kaki Bukit - Working Hours: Monday - Friday, 8.30am - 5pm - Salary Package**:Up to $3,000 + Transportation Allowance + VB**: - Duration: Permanent **Key Responsibilities** - Execute service, installation, and troubleshooting...

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of...

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...