Engineer, Customer Support Services

IT Support Engineer (End User Support) **Salary**: $3000-$4000 **Working hours**: 9am-6pm (Mon-Fri) Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation. **Responsibilities**: - Setup and deploy new desktop / laptop computers and the...

**Job Description & Major Responsibilities** Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to...

**Company Introduction**: SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth...

**Company Introduction**: SCREEN Holdings Singapore Pte Ltd, a wholly owned subsidiary of SCREEN Holdings Co., Ltd, with its headquarter based in Kyoto, Japan. The main activities of SCREEN Holdings Singapore Pte. Ltd. (HDSP) includes Sales and Technical Support of equipment to our dealers and customers in precision equipment and graphic arts products in the...

**Responsibilities** - To perform periodic service and maintenance of CRAC and WDS system - To diagnose and troubleshoot system hardware and software fault and alarm - To identify cause of fault and and recommend solution to client - To complete service report after each servicing or E-call - To perform standby and response to e-calls promptly - To provide...

Industry/ Organization Type: Manufacturing/Semi-conductor - Position Title**:Field Service Engineer**: - Working Location: Kaki Bukit - Working Hours: Monday - Friday, 8.30 am - 5 pm - Salary Package**:Up to $3000 + Transportation Allowance + VB**: - Duration: Permanent **Key Responsibilities** - Conduct moderate to complex service assignments, diagnose,...

_**Position Details**:_ **Role Name : Customer Service Officer (Customer Success)** **Location : Singapore** You will be responsible for handling users’ feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and...

Industry/ Organization Type: Manufacturing/Semi-conductor - Position Title**:Field Service Engineer**: - Working Location: Kaki Bukit - Working Hours: Monday - Friday, 8.30 am - 5 pm - Salary Package**:Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB**: - Duration: Permanent **Key Responsibilities** - Install, service, support,...

Industry/ Organization Type: Manufacturing/Semi-conductor - Position Title**:Field Service Engineer**: - Working Location: Kaki Bukit - Working Hours: Monday - Friday, 8.30am - 5pm - Salary Package**:Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB**: - Duration: Permanent **Key Responsibilities** - Install, service, support,...

**Job Title** Customer Service Officer **Job Description Summary** This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. **About the Role**: - Provide accurate and timely information - Manage customers’ complaints and feedback with a good closure - Follow up on cases...