Customer Service Officer

**Job Title** Customer Service Officer **Job Description Summary** INCO: “Cushman & Wakefield”

Job Description: - Provide accurate information regarding order status and product details. - Collaborate with relevant departments to address and resolve customer issues efficiently. - Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction. - Deliver outstanding customer service to walk-in...

**Job Title** Customer Service Officer **Job Description Summary** This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. **About the Role**: - Provide accurate and timely information - Manage customers’ complaints and feedback with a good closure - Follow up on cases...

Provide accurate and timely information on products and services - Manage and resolve customer enquiries and complaints within required service level agreements - Identify and escalate issues to supervisors or respective internal departments - Understand both internal and external customers, anticipating customer needs and giving a high priority to customer...

Assist with day-to-day site admin functions - Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc - Support the day-to-day aspects of records management for various users. - Inputs document data into the standard registers ensuring that the information is accurate and up to...

Assist with day-to-day site admin functions - Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc - Support the day-to-day aspects of records management for various users. - Inputs document data into the standard registers ensuring that the information is accurate and up to...

Job TitleCustomer Service OfficerJob Description SummaryJob DescriptionINCO: "Cushman & Wakefield"

**Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - To monitor all shipments on a daily basis to ensure that shipments are collected and delivered...

You will be working together with our warm and passionate working environment in a team together. We are looking for individuals who are energetic and innovative to join the team! **Responsibilities**: - Responsible for handling and following up with customer enquiries and converting them into customers - In charge of direct marketing activities for the...

Handle order fulfillment and processing of orders from local/ overseas clients. - Liaise with various stakeholders like vendors, customers, Internal Sales, and production. - Attend customers’ enquiries. - Generate Delivery orders, invoices, and quotations. - Liaise with freight forwarders on the delivery issue. **Job Requirement**: - Min “O” level...