Customer Service Officer

3 days ago

Bedok, Singapore Cushman & Wakefield Full time

**Job Title**

Customer Service Officer
**Job Description Summary**

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

**About the Role**:

- Provide accurate and timely information
- Manage customers’ complaints and feedback with a good closure
- Follow up on cases to ensure timely resolution

**About the Work Week**:

- 5 days work week, includes weekend
- Up to 44 hours per week
- 8-hour rotation shifts (with night shift allowance)

**About You**:

- Preferably N' levels or equivalent
- Prior experience in Contact Centre environment will be an advantage
- Ability to operate in a fast-paced environment

**Why join Cushman & Wakefield?**

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Completion bonus every 6 months - twice a year
- Bonus for referring friends
- Career development and a promote from within culture
- An organisation committed to Diversity and Inclusion

**We have a vision of the future, where people simply belong.**

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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