
Service Desk Analyst
2 weeks ago
At least 2 years of working experience in IT Service Desk environment.
- Strong computer skills and ability to trouble shoot IT related issue and achieve first line resolution.
- Timely escalation to 2nd and 3rd level support via support escalation matrix.
- Manage and prioritize multiple support requests at the same time, ensuring each user gets the help they need without delays.
- Good writing and verbal communication skills.
- Certifications such as ITIL Foundation and CompTIA A+ or equivalent are a plus.
**Job Type**: Contract
Contract length: 12 months
Pay: $2,400.00 - $3,100.00 per month
Schedule:
- Day shift
Work Location: In person
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Front Desk Assistant
1 week ago
Bedok, Singapore ABWIN SERVICE PTE. LTD. Full time**Job Highlights** - EVERY 6 MONTHS BONUS - MONTHLY CASH COMMISSION - EDUCATION PROVIDED - Attend to walk-in and incoming phone enquiries - Accurate handling of cash float, while ensuring that credit card, cash and charges are all balanced - Update customers of the service/ repair schedule and vehicle collection - Ensure reception area is tidy and always...
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Service Desk Quality Assurance
1 week ago
Bedok South Road, Singapore U3 InfoTech Pte Ltd Full time $51,360 per yearEmployment Type: Full-Time, contractLocation: AMK/BEDOK SingaporeOperation Hours: Staggered 8.5-hour shift between 7:30 AM – 7:30 PM (SGT)Weekend Duty: As per rosterQualification: Diploma in any IT FieldExperience: At least 3 years experienceSalary: Up to $4,300 per monthWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee...
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Agent : Ms Service Desk
1 week ago
Bedok, Singapore NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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Service Desk Quality Assurance
2 days ago
Bedok South Road, Singapore U3 InfoTech Pte Ltd Full time**Employment Type**: Full-Time, contract **Location**: AMK/BEDOK Singapore **Operation Hours**: Staggered 8.5-hour shift between **7:30 AM - 7:30 PM (SGT)** **Weekend Duty**: As per roster **Qualification**: Diploma in any IT Field **Experience**: At least 3 years experience **Salary**: Up to $4,300 per month We are seeking an experienced **Service Desk...
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Service Desk Analyst
1 week ago
Bedok South Road, Singapore ITCAN Pte Ltd Full time $4,000 - $6,000 per yearProvide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of...
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Centre Support Admin
6 days ago
Bedok, Singapore Stafflink Services Pte Ltd Full time**Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.** **Job Highlights**: - Basic Salary: Up to $2600 - Working Hours: (5 days work week) Weekdays 1.30pm-9.30pm, Sunday 8:30am-6:30pm - Off Days: 2 days on weekdays - Location: Bedok (Opp Bedok MRT) - Career Advancement Opportunities...
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Service Desk Analyst
2 days ago
Bedok South Road, Singapore ITCAN Pte Ltd Full time**Job Types**: Full-time, Permanent **Benefits**: - Flexible schedule Schedule: - Day shift - Night shift - Shift system Supplemental Pay: - 13th month salary - Overtime pay - Performance bonus - Yearly bonus Work Location: In person
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Service Desk Engineer
2 weeks ago
Bedok, Singapore Government Organization Full timePerform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and...
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Service Desk Engineer
1 week ago
Bedok, Singapore Government Organization Full time**S/N** **Type** **Shift Pattern Description** **2** 12-hour shift work **12-hour shift**: - Working Hours: - 12-hour day shift from 7:30 am - 7:30 pm. - 12 hours night shift from 7:30 pm - 7:30 am. - Rotation of 2 days’ work and 2 days’ rest, regardless of Saturday, Sunday and Public holidays. - Shift allowance will be compensated. **3** 8.5...
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Service Desk Agent
1 week ago
Bedok, Singapore ITCAN Pte Ltd Full timeMicrosoft based remote desktop software - Windows 7/10, Microsoft Office - Asset management including sighting and accounting of the Hardware assets with the team - Any other ad-hoc duties as assigned or required **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: $2,000.00 - $3,000.00 per month Schedule: - Day shift - Holidays -...