Customer Service Executive

5 days ago


Bedok, Singapore Das Umbrella Full time

**Working Hours**: 5 days work week, 10 am to 6 pm (2 days work from home)

**Salary**:$3000 - $4000

**Working Location**:36 Kaki Bukit Pl, #01-01 Entrance across Enterprise One carpark gantry, Singapore 416214

Our eCommerce business depends on you in providing the best service to customers, and in terms of best service - we are looking for someone who understands what customer wants instinctively and able to cleverly solve customers problems while balancing the company's interest.

**What a typical day-to-day looks like**:

- Replying and following up on tickets via Zendesk
- Check for new orders and send orders to logistics
- Follow up of delivery status with logistics
- Assist customers with modifications of orders or refunds
- Assist to arrange disposal or donation of returns
- Suggesting improvements on existing processes

**What kind of person would do well in this role**:

- Able to remain calm in troubled situations with customers
- Able to instinctively understand customer's problems
- Enjoys solving new situations with clever solutions
- Enjoys working with fast moving, effective and efficient colleagues

**What qualifications you would need**:

- Ability to show that you can understand customers well
- Capable of typing English well.

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,000.00 per month

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person



  • Bedok, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Trader of Semiconductor - Position Title**:Customer Service Executive**: - Working Location: East - Chai Chee Industrial Park (Nearest MRT: Bedok) - Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS + Variable Bonus + Transport allowance**: - Duration: Permanent **Key...


  • Bedok, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Trader of Semiconductor - Position Title**:Customer Service Executive**: - Working Location: East - Chai Chee Industrial Park (Nearest MRT: Bedok) - Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS + Variable Bonus + Transport allowance**: - Duration: Permanent **Key...


  • Bedok, Singapore Tom's Tyre Pte Ltd Full time

    You will be working together with our warm and passionate working environment in a team together. We are looking for individuals who are energetic and innovative to join the team! **Responsibilities**: - Responsible for handling and following up with customer enquiries and converting them into customers - In charge of direct marketing activities for the...


  • Bedok, Singapore Winson Press Pte Ltd Full time

    Handle order fulfillment and processing of orders from local/ overseas clients. - Liaise with various stakeholders like vendors, customers, Internal Sales, and production. - Attend customers’ enquiries. - Generate Delivery orders, invoices, and quotations. - Liaise with freight forwarders on the delivery issue. **Job Requirement**: - Min “O” level...


  • Bedok, Singapore ITCAN Pte Ltd Full time

    _**Position Details**:_ **Role Name : Customer Service Officer (Customer Success)** **Location : Singapore** You will be responsible for handling users’ feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and...


  • Bedok, Singapore Cushman & Wakefield Full time

    **Job Title** Customer Service Officer **Job Description Summary** This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range. **About the Role**: - Provide accurate and timely information - Manage customers’ complaints and feedback with a good closure - Follow up on cases...


  • Bedok, Singapore Windflower Full time

    Job Description: - Provide accurate information regarding order status and product details. - Collaborate with relevant departments to address and resolve customer issues efficiently. - Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction. - Deliver outstanding customer service to walk-in...


  • Bedok, Singapore Cushman & Wakefield Full time

    **Job Title** Customer Service Officer **Job Description Summary** INCO: “Cushman & Wakefield”


  • Bedok, Singapore Videojet Full time

    Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight. - Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications. - Resolve customer issues independently and in an efficient manner. -...


  • Bedok, Singapore UPS Full time

    **ก่อนที่คุณจะสมัครงาน เลือกภาษาที่คุณต้องการจากตัวเลือกที่มีให้บนมุมด้านขวาของหน้านี้** มองหาโอกาสใหม่ ๆ...