Customer Service Representative

Overview: The Customer Service Representative is responsible for achieving the highest level of Customer Service to both internal and external customers. Striving to achieve goals and objectives set within the department with the emphasis on quality and efficiency. **Responsibilities**: - Customer Service consists of International & Domestic Customer...

Coordinate, monitor and manage daily operations according to SOP (standard operation procedures). - Coordinate logistics staff / subcontractors (e.g., truck drivers) according to availabilities and requirements. - Supervise workflow till completion. - Communicate with customers, shippers, consignees etc. to achieve smooth and satisfactory service. - Plan and...

**_WE ARE EXPANDING!!!_** **Job Highlights** - 3 DAYS WORK PER WEEK - PERFORMANCE INCENTIVE - NO EXPERIENCE REQUIRED **Working Hours** - Monday to Wednesday - 8:30am to 5:30pm **Salary** - $1,400 per month - ONLY SG LOCAL MAY APPLY - No experience required - In house training provided - Attend to walk-in and incoming phone enquiries - Handling of cash...

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Education: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment At FedEx Express, we believe that a connected world is a better world. We connect people and...

This role is responsible for managing customer inquiries related to financial services, processing transactions, and providing exceptional support to ensure customer satisfaction. It requires excellent communication skills, a strong understanding of financial processes, and the ability to handle sensitive information with confidentiality. Education:...

**SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!** Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers’ customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the...

**Job Title** Service Quality Executive **Job Description Summary** This role is responsible for analyzing and auditing our customer service performance standards, and providing training where necessary. **About the Role**: - Provide comprehensive training to Customer service representatives - Provide structured and timely recommendations; verbal and/or...

Premier Customer Support; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized Reporting Education: Secondary education or equivalent Experience: Two (2) years of work experience in...

**Salary: $2800 - $3800** **Working hour: 9am-6pm (Mon-Fri)** **Responsibilities** - Assist Customer Service Manager in managing and monitoring call centre performance to ensure that Key Performance Indicators and Service Level Agreement are met, including validation of call centre reports. - Monitor and manage the call centre’s quality of replies and...

2 years exp **Roles & Responsibilities** Reports to the Technical Sales Manager & Marketing Director. - Plans ,initiates, build and maintain good customer relationships - Provide administrative and customer service support to customers and overseas sales and service team. - Prepare Costing and Sales order processing via automated software. - Liase with...