
Customer Service Support
2 days ago
**Location**
- Singapore, West**Job Type**
- Full Time**Salary**
- $2,000 - $2,500 Per Month**Date Posted**
- 1 hour agoAdditional Details
**Job ID**
- 107649**Job Views**
- 1Roles & Responsibilities
- Job Title: Customer Service Support (ID3215)
- Location: Kaki Bukit
- Working Hours: Mon-Fri 9:00am-6:00pm**Salary**: $2000-$2500
- **Job Description**:
- Handle sales quotation, purchase / customer order entry & weekly customer reschedule reports
- Attend to sales enquiry & recommend/advise the use of products or alternatives to meet customer needs, including value-add support services.
- Responsible for all new item parts list creation & maintenance.
- Responsible for the maintenance of up-to-date pricelist to all suppliers.
- Coordinate all samples request from customers in conjunction with suppliers.
- Assist Sales team in the depletion of high inventory parts.
- Assist Sales team to increase existing sales & build new sales channels.
- Review quarterly pricelist with Sales team & assist in sales forecast & budgeting, if necessary.
- Coordinate & assist in customers payment issues.
- Attend to customers complaints/ feedback & assist Sales team in resolving any quality issues cordially.
- Promote the Company’s e-portal to potential & key customers/suppliers for maximum coverage.
- Regularly update MIS’ website officer of Co’s product line for prompt updating of Co’s website.
- Maintain good & effective communication with customers & principals on leadtime & delivery-related matters.
**Requirements**:
- Preferably with 2 years of relevant working experiences
- Independent and self-motivated with a strong sense of responsibility
- Aggressive with good interpersonal, communications and negotiation skills
- Multi-tasking and energetic
Tags
customer
service
support
id3215
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